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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ COLOR BLOCK WASHED SKINNY DENIM JEANS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ COLOR BLOCK WASHED SKINNY DENIM JEANS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 15 (88%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(17)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-12-06 ste*******
not recommendneturalrecommendHighly recommend 2016-12-03 sas*******
not recommendneturalrecommendHighly recommend 2016-11-30 shw*******
not recommendneturalrecommendHighly recommend 2016-11-23 ste*******
not recommendneturalrecommendHighly recommend 2016-11-23 iro*******
not recommendneturalrecommendHighly recommend 2016-11-12 fyz*******
not recommendneturalrecommendHighly recommend 2016-10-19 isl*******
not recommendneturalrecommendHighly recommend 2016-05-05 acr*******
not recommendneturalrecommendHighly recommend 2015-12-24 wen*******
not recommendneturalrecommendHighly recommend 2015-12-16 cha*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
24272056 Item Ade******* 2016-10-19 Answered
Hi..i have ordered size 2XL but seen like a bit too loose at my waist and hip...is possible to exchange it to XL? Will it too tight? How much difference between XL and 2XL? Kindly advice
 
[Re] Item
Hi,

Thanks for your message
The size 2XL and XL has around 2 inches difference

Thank you
OBDesign.sg
 
[Re] Item
Is possible to do a exchange?
 
[Re] Item
Hi,

Thanks for your message.
May I know do you want change 3 pcs clothing to XL?

Thank you
OBDesign.sg
 
[Re] Item
The other pants size is fit nicely..i don't know why the other 2 is slightly loose a bit..
 
[Re] Item
Hi,

Thanks for your message.
May I know which 2 order need to exchange the size? Can you submit the exchange request to us?

Thank you
OBDesign.sg
 
[Re] Item
I have submit exchange request..but didn't mention size..i would like to change it to XL..order no: 190033125
 
[Re] Item
Hi,

Thanks for your message.
Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you. Thank you and please visit our store for more new arrivals every week.

Thank you
OBDesign.sg
 
[Re] Item
Hi..u will send the item to me first or? And the shipping fee charge from my credit card or?
 
[Re] Item
Hi,

Thanks for your message.
Customer need to post back the clothing to us and top up the shipping fee by bank transfer.

Thank you
OBDesign.sg
 
[Re] Item
Hi..i'm still able to do exchange right as i believe the exchange policy is 7 days..
 
[Re] Item
Hi,

Thanks for your message.
May I know do you want change both order 190033126, 190033125 to size XL?

Thank you
OBDesign.sg
 
[Re] Item
Hi..yes both change it to XL..thanks..but i need sometime to send it back..can i have the address and the acct no to transfer the shipping fee..
 
[Re] Item
Hi,

Thank you for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101854. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Item
Hi..just to ask whether what is the price of the stamp do I need to buy for using smartpac(singpost) to send back the clothes?
 
[Re] Item
Hi,

Thanks for your message.
The fee for smartpac envelop is $3.99 and you can put the clothing into the envelop and ship to us

Thank you
OBDesign.sg

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