OB Design
OB Design Join Fellow
29,007 Fellows
MINISHOP RATE 90%
30.40

JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ LACED COTTON DRAWSTRING SLEEVELESS DRESS ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

See all JooJooClub items

Customer who recommended this item
20 (Based on 24 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 25% Cotton + 75% Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ LACED COTTON DRAWSTRING SLEEVELESS DRESS ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (24)

Customer Review board
Rating Feedback Date Written by
netural Mar 29, 2016 bab*******
Recommend Mar 03, 2016 NGK*******
Highly Recommend Feb 15, 2016 lil*******
Recommend Feb 06, 2016 ter*******
Highly Recommend Jan 31, 2016 kar*******
Recommend Jan 27, 2016 che*******
Recommend Jan 15, 2016 261*******
Highly Recommend Jan 10, 2016 fel*******
netural Jan 06, 2016 Vin*******
Recommend Dec 16, 2015 ssa*******

Item Q&A(6)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-10-28
sha*******
User

Hi, will there be restock for Size S?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-07-24
lil*******
User

Hi, please assist what size fit for me
My:-
Bust: 32"
Hit: 31"

Thank you.
See u reply soon^^

User

Hi,

Thanks for your message.
We recommend you follow the actual wearing report to choose the size. If you have any questions, please don't hesitate to contact us.

Thank you
OBDesign.sg

Answered
2016-07-23
jl_*******
User

Hi, will there be restock for Size M?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

Hi, that means if I order now, the stock will come in 2-3 weeks' time?

User

Hi,

Thanks for your message.
We recommend you buy the clothing after we restock the clothing.

Thank you
OBDesign.sg

User

ok sure, I will check in 2-3 weeks time. Thanks!

User

Hi,

Thanks for your message.
If you have any questions, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Answered
2015-11-06
pet*******
User

Lining? Hip 36 fits size S? or too loose in size M?
Thanks.

User

Hi,

Thanks for your message.
We recommend you take size M.

Thank you
OBDesign.sg

Answered
2015-10-09
joa*******
User

May i know can change size or not,too bi g for me,i think the size diffrent with normal size.

User

Hi,

Thanks for your message.
May I know which size that you prefer to exchange?

Thank you
OBDesign.sg

User

Can i change to L size?

User

Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101266. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

I need to ask because when i order xl size have additional charge,now i change to l size so do you return back the balance pay?

User

Hi,

Thanks for your message.
Yes, we will return the balance to you.

Thank you
OBDesign.sg

User

My exchange item already on delivery?

User

Hi,

Thanks for your message.
We estimate you will receive it by tomorrow or monday.

Thank you
OBDesign.sg

User

I received the item,Thanks
how about my balance pay not return?

User

Hi,

Thanks for your message.
Maybe is our stuff forget to put the refund in the return parcel, can you give us your bank detail?

Thank you
OBDesign.sg

User

Can you just send to my house?

User

Hi,

Thanks for your message.
We can't send the refund to your house, you can also email the bank account detail to us.

Thank you
OBDesign.sg

User

can i have your email?

User

Hi,

Thanks for your message.
Our email address is obdesignsg@gmail.com

Thank you
OBDesign.sg

User

how to mention?

User

Hi,

Thanks for your message.
You can write the RMA no: RMA101266 and the amount need to refund and send to us.

Thank you
OBDesign.sg

User

I try to email to you but cannot send out,there just show invalid addressq,why?

User

Hi,

Thanks for your message.
Our email address is obdesignsg@gmail.com

Thank you
OBDesign.sg

Answered
2015-07-15
lil*******
User

Dear seller, my order has not reached me yet . It has been more than two weeks already. The tracking no. SM500081117SG doesn't reflect anything while I checked. I am unable to track using this number posted in my qoo10 account. Can you advise what is going on?

User

Hi,

Thank you for your message.
We're sorry for the delay. The estimated delivery date for your package is July 14th-July 16th. Please let us know if you do not receive your package by July 16th and we will trace your package for you.

Thank you for your kind patience and please feel free to contact us if you have any further questions.

Thank you
OB

User

Thanks Seller for your prompt reply. I happy that I just received my item. Thanks. Very nice and comfortable!

User

Hi,

Thanks for your message.
We're glad to hear that you have already receive your clothing and we will try to improve our service in the future.

Thank you
OB

Address
2022 BUKIT BATOK STREET 23 #02-162
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