OB Design
OB Design Join Fellow
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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ MESH SHORT SLEEVE ROUND NECK TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ MESH SHORT SLEEVE ROUND NECK TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Photo Review (1)

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 21, 2015 lly*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-10-22
lly*******
User

Hi, possible to exchange for a smaller size? I am getting a few more blouses, possible to send together? Thanks.

User

Hi,

Thansk for your message.
May I know which size that you prefer to exchange?

Thank you
OBDesign.sg

User

Hi, i wish to change to size M. Thanks.

User

Hi,

Thanks for your message.
We need to confirm with you, the clothing that you want to exchange to M size is the top(Black, L)?

Thank you
OBDesign.sg

User

Hi,
Yes. Its the black top. I want to change to size M. The order id is 154859077. I am ordering a few more items. Can u send the black top size M together with the new batch i am going to order. Please advise on the address for me to send back the black top size L. Thanks.

User

Hi,

Thank you for your message. Can you give us the order number after you order. Please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101278. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi,
I have placed my new order. The cart no is 98408402 (order no: 155515759 & 155515760). I will send the black top size L by noon today. Kindlysend the black top size M together with my new order. Thank you.

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

User

Hi,
Fyi, I have mailed out the black top size M. Thanks.

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

User

Hi, did you receive my returned top? No update from your side. Thanks.

User

Hi,

Thanks for your message.
Yes, we have already receive your return parcel and we estimate you will receive the replacement within this 2 days.

Thank you
OBDesign.sg

User

Noted. Thanks.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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