OB Design Join Fellow
21,353 Fellows
S$12.00
POWER MINISHOP RATE 90%
11.9000

JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN/PRINTED PLEATED FOLD UP SHORTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 97% Cotton + 3% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN/PRINTED PLEATED FOLD UP SHORTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 48 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(50)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-01-19 dia*******
netural 2017-01-19 kan*******
Recommend 2017-01-16 tan*******
Recommend 2017-01-16 est*******
Highly Recommend 2017-01-14 occ*******
Recommend 2017-01-12 lc_*******
Highly Recommend 2017-01-08 wup*******
Highly Recommend 2017-01-02 lee*******
Highly Recommend 2016-12-29 gon*******
Recommend 2016-12-22 ang*******

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(6)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
21558411 Exchange size wen******* 2016-03-29 Answered
Hi, I received my orders on Mon (28 March). The shorts are fine but the top is too big. Can I exchange to M size? My order number is 166921286.

Had posted the same question on the page I bought the top but no reply. Thanks
 
[Re] Exchange size
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101542. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Exchange size
Hi. I'll like to enquire if you've received my top? Had posted it on Wed (30 Mar) using smartpac (SM600527490SG) as suggested. The delivery status states "delivered" on Thur (31 Mar).
When would I receive my replacement? Thanks
 
[Re] Exchange size
Hi,

Thanks for your message.
We will check the return clothing and update to you by tomorrow.

Thank you
OBDesign.sg
 
[Re] Exchange size
Hi. May I have an update. What's the situation with my replacement? Thanks
 
[Re] Exchange size
Hi,

Thanks for your message.
We have already receive your return clothing and we estimate you will receive your replacement within next week.

Thank you
OBDesign.sg
 
[Re] Exchange size
Hi, I still have not received my replacement. May I know what's the status? Thanks
 
[Re] Exchange size
Hi,

Thanks for your message.
We're sorry for the delay. We have check with shipping company and we estimate you will receive it by today or tomorrow. Please let us know if you didn't receive it by tomorrow.

Thank you
OBDesign.sg
20792605 DURATION bab******* 2016-01-25 Answered
May I know if I order today, will I received by 6 Feb?
 
[Re] DURATION
Hi,

Thanks for your message.
You can get it before Feb 6th if you place order by today.

Thank you
OBDesign.sg
20414285 Exchange of size hhu******* 2015-12-25 Answered
Hello! I would like to make a size exchange for order number 159222888 and 159222889. Both shorts 1 size down. How do i go about doing the exchange?
 
[Re] Exchange of size
Hi,

Thanks for your message.
May I know do you want exchange the size for the order 159222888 to size M, 159222889 to size L?

Thank you
OBDesign.sg
 
[Re] Exchange of size
Yes that is correct. Pls advise? Thanks!
 
[Re] Exchange of size
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101372. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
19449185 Have not received orders wen******* 2015-10-14 Answered
Hi, it is stated that my order was shipped out on the 9 Oct. Today is the 14 Oct & I still haven't received my orders. The tracking number given: Singpost Smartpac / SM600218861SG is not recognised. My order number is 154290521 & 154290522. Please check & get back to me asap.
 
[Re] Have not received orders
Hi,

Thanks for your message.
We estimate you will receive it within this 2 days.

Thank you
OBDesign.sg
19177349 Change of size cha******* 2015-09-23 Answered
Hi. May I request for change of size for my shorts?
Order 152675503: Change to xxl
Order 152675504: change to xxxl

Thank you! :)
 
[Re] Change of size
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101247. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Change of size
Hi. It's been like 3 weeks since I returned the shorts. May I know when i will receive the replacements? Thanks.
 
[Re] Change of size
Hi,

Thanks for your message.
Yes, we have already receive your clothing and we estimate you will receive it by tuesday or wednesday.

Thank you
OBDesign.sg
18760917 Request to change size sim******* 2015-08-21 Answered
Hi Seller,

I am writing in to request for a change in size for order number 150509837.

I bought it at XXL, but realize it is too big for me. Hence is it possible for me to change it to size XL instead? Kindly advice. Thank you so much!
 
[Re] Request to change size
Hi,

Thanks for your message.
May I know how many pcs clothing that you want to exchange?

Thank you
OBDesign.sg
 
[Re] Request to change size
Hello,

Thank you for your reply!

I would exchange only one piece. My initial purchase was Royal Blue size XXL, but I would like to change it to XL instead. The colour remains the same.
 
[Re] Request to change size
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101219. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Request to change size
Hi, may I know the status for the exchange?

I have returned the pants on 27th August via singpost, but have yet received any updates.

Looking forward to your reply soon!
 
[Re] Request to change size
Hi,

Thanks for your message.
Yes, we have already receive your return clothing and we estimate you will receive it within next week.

Thank you
OBDesign.sg

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