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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN V-NECK SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PLAIN V-NECK SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 3 (100%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(3)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-02-27 joy*******
not recommendneturalrecommendHighly recommend 2015-09-23 chr*******
not recommendneturalrecommendHighly recommend 2015-09-01 wls*******
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
19629579 Order number 152129365 gar******* 2015-10-28 Answered
Hi, I wrote to you on 18th Sept (pls refer to the thread), and you promise to do an exchange with a black blouse. I have mailed back the white blouse which has a hole to you, and I am still waiting for you to mail the black blouse over. Pls do so quickly as it has been more than a month. My order number is 152129365.
 
[Re] Order number 152129365
Hi,

Thanks for your message.
We have already receive your clothing and we will ship the replacement to you asap.

Thank you
OBDesign.sg
19130569 Exchange gar******* 2015-09-18 Answered
I received my blouse only yesterday after a long wait, and realized that the is a tear in the blouse. Please refer to the picture. My order no. is 152129365. Please exchange item.
 
[Re] Exchange
Hi,

Thanks for your message.
We found the white color is currently out of stock, do you want change the color to black?

Thank you
OBDesign.sg
 
[Re] Exchange
How does your exchange procedure work? Do I need to pay for return mail since I receive a faulty item?
 
[Re] Exchange
Hi,

Thanks for your message.
You can ship back the clothing to us and we will refund the postage fee to you. Do you want to do an exchange the clothing with us?

Thank you
OBDesign.sg
 
[Re] Exchange
Ok. Please let me know the return address and how you would like the item to be mailed back to you. Please ensure that the black top is in good condition before you send it out. Thanks.
 
[Re] Exchange
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101251. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Exchange
Hi, i mailed out the faulty shirt on 1st oct. Hope u will receive ir soon, and i hope to receive the exchange soon too. Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg
 
[Re] Exchange
Have u received it yet? It has been a week already, it should have reached u by now. Pls update.
 
[Re] Exchange
Hi,

Thanks for your message.
We haven't receive it, we will double check for the return parcel and update to you.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi what is the status ?
 
[Re] Exchange
Hi,

Thanks for your message.
We will update to you by tomorrow.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi, u mentioned that u would update me by yesterday....
 
[Re] Exchange
Hi,

Thanks for your message.
We will update to you by today.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi, so what is the update?
 
[Re] Exchange
Hi,

Thanks for your message.
We're sorry for the delay and we will update to you by today.

Thank you
OBDesign.sg
 
[Re] Exchange
From what I see, you are just trying to shirk responsibility. This is very disappointing! I paid for the blouse but you gave me a torn one. You should replace it and not keep telling me you will update "by today" and never get back to me. I demand that you send over the replacement blouse immediately. Stop cheating your customer.
 
[Re] Exchange
Hi,

Thanks for your message.
We have already receive your clothing and we will ship the replacement to you asap.

Thank you
OBDesign.sg
18921820 Free shipping if i separate 2 orders with total amount above $28 lau******* 2015-09-02 Answered
Dear Seller,

Is it possible that you can ship my separate order and refund shipping cost charged if I place separate order?

thanks
Riemie
 
[Re] Free shipping if i separate 2 orders with total amount above $28
Hi,

Thanks for your message.
May I know you mean you want ship it to difference place?

Thank you
OBDesign.sg
18843082 Metal piece? gar******* 2015-08-27 Answered
Is that a metal piece at the V neck?
 
[Re] Metal piece?
Hi,

Thanks for your message.
Yes, it's metal.

Thank you
OBDesign.sg