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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ PRINTED HAREM LONG TROUSERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PRINTED HAREM LONG TROUSERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 13 (82%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1)

Customer Review(16)

Customer Review board
Rating Feedback Date Written by
Not Recommend 2016-12-25 j_o*******
Recommend 2016-08-06 tim*******
Recommend 2016-08-03 yeo*******
Highly Recommend 2016-08-03 bag*******
Recommend 2016-03-29 hjl*******
Highly Recommend 2016-03-17 hjl*******
Highly Recommend 2016-01-18 ash*******
Recommend 2016-01-12 ong*******
Recommend 2015-12-27 whi*******
Highly Recommend 2015-12-22 nor*******
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
20497599 Ordered a 3XL but received a 2XL zaf******* 2016-01-02 Answered
Hi may I know how do I do the exchange? I was given a 2XL pants but my order is a 3XL.
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101379. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign
 
[Re] Ordered a 3XL but received a 2XL
Hi again, I have already mail back the items since 3 weeks ago. When will I be receiving the new one?
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thanks for your message.
We estimate you will receive it within this week.

Thank you
OBDesign.sg
 
[Re] Ordered a 3XL but received a 2XL
Hi again, I received the pants yesterday. However it has the same problem. The outer package says 3L but the actually pants is 2L.

Please send me a new 3L pants before i return this 2L pants.

Please expedite process.
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101379. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Ordered a 3XL but received a 2XL
I already did that previously and you guys still send me the wrong size pants.

Please send me the right size pants first immediately.
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thanks from your message.
Can you send back the clothing to us? We will refund the postage fee $3.99 to you.

Thank you
OBDesign.sg
 
[Re] Ordered a 3XL but received a 2XL
Hello again,

Item has been return since early February before CNY. When will I be getting the right size replacement pants and my refund?

Very disappointed with your service.
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thanks for your message.
We're sorry about that and we will double check the return parcel again and update to you.

Thank you
OBDesign.sg
 
[Re] Ordered a 3XL but received a 2XL
Hi again,

I have not received anything since my last message. Can I just cancel my order and request for a refund?
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thanks for your message.
May I know when you send back the clothing to us and may I know do you have the tracking number?

Thank you
OBDesign.sg
 
[Re] Ordered a 3XL but received a 2XL
Hi please refer to attached Singpost Registered Mail receipt. Item was sent back on 2 Feb 2016.
 
[Re] Ordered a 3XL but received a 2XL
Hi,

Thanks for your message.
We will check with singpost and update to you.

Thank you
OBDesign.sg
19119424 Exchange ltl******* 2015-09-18 Answered
I've received the 2 pairs of pants. The size is slightly loose. Will I be able to exchange for a smaller size?
 
[Re] Exchange
Hi,

Thanks for your message.
May I know which size that you prefer?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi, thanks for the reply. It's not the waist that is loose but the pants are slightly baggy. I got them for my daughter. She says she'll stick to the same size.
 
[Re] Exchange
Hi,

Thanks for your message.
May I know do you want exchange to another clothing?

Thank you
OBDesign.sg

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