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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ PRINTED ROUND NECK SHORT SLEEVE T-SHIRT ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 60% Cotton + 40% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ PRINTED ROUND NECK SHORT SLEEVE T-SHIRT ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Product
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Price
price 20%
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Service
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Photo Review (1)

Customer Photo Review board

not recommendneturalrecommendHighly recommend safely received

Safely received. However, I don't find the quality is worth the amount I paid for.

Color:Light Blue | Size:XXL(+S$3.01)

+ Add this option
Jul 30, 2015 0 0
rho*******

Customer Review(1)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2015-07-30 rho*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
18489789 Order numbers 149557232/233 rho******* 2015-07-30 Answered
  Hi seller, I've just gotten my top and pants. Thanks! However, I find the Holic tee is not worth it and a little thin so can is change into something else? Also for my white polka dot pants I need to change to 2L as my XL is too tight for me ya. Pls let me know the procedure and you may email me at rhoann at Gmail dot com too. Or u may text me at 96509148. Hope to hear from u soon. Thks and sorry for the trouble.
 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
May I know which clothing that you want to exchange? We will check whether the size you want is available for you to exchange.

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi seller thanks for your response. Can I change to this top in Black XL? I've attached a photo of the top. I'll top up the difference of $3.26 into your bank account OK? Pls let me know of the procedure and also I have another white polka dot pants to change to size 2L. Thanks!

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
Yes, you can do an exchange with us. May I know which clothing that you want change to this clohing? We need to do a record. May I know order number for the polka dot pant?

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi thanks for your response. Just now I attached a picture of the top that I want to change, did you see it? I attached here again ya.
My polka dot pants in white order number is 149557233. I ordered XL but too small so I need to change to 2L, please.
Thanks n hop to hear from u soon.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
Order 149557232 - change to 428256382
Order 149557233 - change to size 2L
It's correct?

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi thks for.ur.response. so sorry I'll change to 429580542 Hooded T-Shirt in Deep Blue XXL $16.95.Sorry for the trouble.
Yes, the pants will be changed to 2L in white colour. Thk u very much.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
The price has a bit difference between size 2L and XL, can you top up the price difference $3.66 to our account (426-377-608-3 - UOB).

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi my Holic t.shirt is $15.46 and the hooded top is $16.95 is it correct? Should i top up $1.49 instead of $3+ ? Pls let me.know ya and.how to send back items.to you too. Thanks!
Btw,.need.your advise between this dark blue hooded.top and the previous black top that i said.o want.to change to,.which is more comfortable to wear.in Singapore? Thk u so much.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
(Order no: 149557232) is difference $0.49
(Order no: 149557233) change from XL to 2L difference $3.12

So total is $3.61

Can you please kindly return the jacket to:

OBClub
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101204. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OB

 

[Re] Order numbers 149557232/233
Hi there, so sorry I changed my mind again.Pls change my orders as below. I'll attached the photo of the top again. I don't want the hooded top, I'll change to the original black top I rtold.you at first. Sorry for the confusion ya.
Order 149557232 - change to 428256382 Black XL same as model Joan size. There's a difference of $3.26.
Order 149557233 - change to size 2L.
Please let me know total how much I need to top up and I'll also take a photo of the parcel before I mail to you ya. Thks alot.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
It's ok, the difference is $5.38.

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi seller thanks. So its confirm you know wht items.i want to exchange to right? I'll inform u once i bnk into ir account and will mail back the 2 items.to u too.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
Yes, please send the receipt to us once you bank into our account.

Thank you
OB

 

[Re] Order numbers 149557232/233
OK will do.
Btw, I also have order numbers 149396219 Purple pants XL $16.70, 149395684 Light Grey Lace pants XL $17.47 & 149557231 Royal Blue Studded Tee XXL $19.46, can I exchanged them into something else? Pls pls...Thank you and do hope to hear from you soon. If you may allow me to exchange into other items I'll let you know again OK? Thank you ya.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
May I know you want exchange to which clothing can you give us the item code.

Thank you
OB

 

[Re] Order numbers 149557232/233
Hi Dearie, sorry for the late response. May i change them into: Stretch skinny pants 421347055 (Deep Gray XXL $18.80), Lace Trim Cardigan 431893995 (Denim Blue XL $21.25, Y-Back Cami 431537608 (Blue XL & Orange XL $9.33X2pcs=$18.66). Total $58.71, so i still need to top up $5.08 into your account. Is this alright with you? Thank you so much and hope.to hear from you soon. Have a happy long weekend and cheers!

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
The price difference is $5.08, can you take a photo for the receipt and send to us.

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
Hi thanks for your message. So there's a total of $5.38 + $5.08= $10.46, that I'll need to transfer to your account correct? Yes, there's 5 pcs of clothing that I mail together in the package. Thanks.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
Yes, can you take a photo for the receipt once you transfer the money to us.

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
Hi Dearie, i've transferred $10.46 into your UOB account. Pls find attached the picture of the transaction. Have you received my returned parcel yet? Hope you'll get them soon. Thanks n hear from u soon.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
Hi seller, its beem more than a week since I've mailed my returned items to you. Have you received them? Hope to hear from you soon. Thank you!

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
We have already receive your return clothing, can you send the receipt for the balance top up to us.

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
Hi seller I've sent u a picture of the transaction before and u replied me that you will get back to me once u get my returned items. Anyway I'll send u again here. Pls get back to me asap.Thks.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
May I know how many clothings you return?

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
It should be 6 items. Pls check as I have also written down the order number you can easily trace them correct? Funds also transferred and items mailed to you with photos attached. Can u Pls check our conversations in our Q post. So pls check. This is making me worried as is have never encountered this kind of exchanges before. I know u maybe very busy but can u Pls check our conversation first before u reply me. I'm so worried now if I can get back my exchanged items. I bought so many items from u.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
Totally we receive the order number is:
150035235
150035236
149396220
149557232
149557233
149396219
149395684
149557231
It's correct? We need to double check it.

Thank you
OBDesign.sg

 

[Re] Order numbers 149557232/233
Yes thanks dearie n sorry for the inconvenience caused.

 

[Re] Order numbers 149557232/233
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg