OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ RETRO STRECHBLE SKINNY DENIM PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ RETRO STRECHBLE SKINNY DENIM PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
12 (Based on 14 reviews)
Customer Satisfaction Score
97%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Customer Review (14)

Customer Review board
Rating Feedback Date Written by
Recommend Mar 20, 2016 nor*******
netural Feb 11, 2016 kul*******
Recommend Feb 03, 2016 sam*******
Recommend Feb 01, 2016 nor*******
Recommend Jan 27, 2016 did*******
Highly Recommend Jan 26, 2016 wdy*******
Recommend Jan 09, 2016 viv*******
Recommend Jan 09, 2016 ann*******
Recommend Dec 30, 2015 sta*******
Highly Recommend Dec 28, 2015 kan*******

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
20542610 Order 157234957 - Exchange jea******* 2016-01-06 Answered
Dear OB,
I received the pants in Deep Blue, XL but it is too small & very tight. For 2XL, it is too big also. This cutting doesn't fit me at all. Can I exchange to another style? If yes, I will return the pants to you. Please advise your address, thank you.
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
We're sorry to inform you we can't do 2nd time exchange exchange with you.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Dear OB,

I am disappointed, then have to keep the pants in storeroom already :(
Even If I pay for both shipping fees also cannot?
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
May I know which clothing that you prefer to exchange?

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Dear OB,

Thank you very much for your help, will continue to support OB.
Pls exchange this item for me and confirm have stock?
I will return the pants to you tomorrow by Singpost. I will also include a $2 prepaid envelope for you to send the new pants to me. Pls confirm your address, thank you!

Item code : 439694999
Color : Blue
Size : XXL
75% Cotton + 25% Polyester (Stretchable)
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
Can you top up the shipping fee $3.99 to us?

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Dear OB,

Can, I enclose cash $4 in the return parcel. OK?
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
It's ok.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Dear,

I haven't receive the item, please advise when it will be sent out? Thank you.
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
We have already receive your parcel and we will ship the clothing to you asap.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Thanks! Hope to receive by this week.
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
We have chec with shipping company and we estimate you will receive it after chinese new year.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Exchange
Hi,

Please advise if you have sent out my parcel? Thanks.
 
[Re] Order 157234957 - Exchange
Hi,

Thanks for your message.
Yes, we estimate you will receive it within next week.

Thank you
OBDesign.sg
20483777 not yet recv my order ann******* 2015-12-31 Answered
nothing found for this shipping info: 158000100062850 . pls check asap!
 
[Re] not yet recv my order
Hi,

Thanks for your message.
We esitmate you will receive it within next week.

Thank you
OBDesign.sg
20395809 Havent received nay******* 2015-12-24 Answered
Ir has been 3 weeks and i havent received.. but the tracking says it was delivered.. please check otherwise refund!!
 
[Re] Havent received
Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg
20103138 Order 157234957 - Denim blue in 2L jea******* 2015-12-03 Answered
Dear OB,
I ordered many pants from OB. However, this time, this pant in 2L seems like size 3L as the crotch is very long and I measured 11.8 inch instead of the supposed 10.5 inch? Suspect this is 3L but sewn with 2L label? Overall excess fabric everywhere and the length too long also. What can be done? If I return to you and exchange for another piece of 2L or another style? will the measurement be the same? It make me lose confidence to order more pants. Please advise, thank you.
 
[Re] Order 157234957 - Denim blue in 2L
Hi,

Thanks for your message.
The pant that we ship to you is size 2XL, every clothing has their measurement, may I know do you want exchange the size to XL?

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Denim blue in 2L
Dear OB,
Yes, I want to change color too to Deep Blue in XL. Pls advise send to where. Pls advise your email to communicate. How much is postage for 1 pants? Thank you.
 
[Re] Order 157234957 - Denim blue in 2L
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101339. We will resend you a clothing after we receive your return clothing. We recommend you mail back the clothing by using singpost. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Order 157234957 - Denim blue in 2L
Dear OB,
Noted. Late reply as I am overseas. I will arrange return to you for exchange to XL in Deep blue. Please reserve for me. Thank you
 
[Re] Order 157234957 - Denim blue in 2L
Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Denim blue in 2L
Dear OB,

I have returned the pants on 15/Dec from Singpost. Have you received it? When will you send out the new Pants in Deep Blue in XL? Thanks.
 
[Re] Order 157234957 - Denim blue in 2L
Hi,

Thanks for your message.
We have already receive your clothing and the replacement is on the way from Taiwan, we estimate you will receive it within next week.

Thank you
OBDesign.sg
 
[Re] Order 157234957 - Denim blue in 2L
Dear OB,

Thanks very much.
 
[Re] Order 157234957 - Denim blue in 2L
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Policy & Notice