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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ RIPPED STRETCH SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ RIPPED STRETCH SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 4 (66%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (2)

Customer Photo Review board

not recommendneturalrecommendHighly recommend 5 pants & 1 shorts

like this as material is soft & light

Color:Black | Size:M

+ Add this option
Mar 12, 2016 1 0
cha*******

not recommendneturalrecommendHighly recommend ............

Material soft....................

Color:Black | Size:XXL(+S$3.28)

+ Add this option
Jan 07, 2016 1 0
sal*******

Customer Review(6)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-08-11 Jul*******
not recommendneturalrecommendHighly recommend 2016-05-30 jus*******
not recommendneturalrecommendHighly recommend 2016-04-03 pas*******
not recommendneturalrecommendHighly recommend 2016-03-23 my2*******
not recommendneturalrecommendHighly recommend 2016-03-12 cha*******
not recommendneturalrecommendHighly recommend 2016-01-07 sal*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
21637098 Order 167473992 lim******* 2016-04-04 Answered
Hi,

I have rec'd my item, but the size is too big. Is it possible to arrange for an exchange?

Thanks.
 
[Re] Order 167473992
Hi,

Thanks for your message.
May I know which size that you prefer to exchange?

Thank you
OBDesign.sg
 
[Re] Order 167473992
Hi,

I ordered a 4L, would like to exchange for a 3L.
Thanks for the quick response :)
 
[Re] Order 167473992
Hi,

Thanks for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101556. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Order 167473992
Hi,

I have already sent back my item few weeks back but have yet to received the exchange. Can you advise?

Thanks.
 
[Re] Order 167473992
Hi,

Thanks for your message.
We have already receive your return clothing and we will ship the clothing to you asap.

Thank you
OBDesign.sg
 
[Re] Order 167473992
Hi,

Its been almost a month since you advised that you will be sending out the exchange item but i have yet to receive anything yet.
Can you let me know when will the exchange be sent out? Otherwise, can i request for a refund?

Thanks.
 
[Re] Order 167473992
Hi,

Thanks for your message.
We're sorry for the delay and we estimate you will receive the clothing within next week.

Thank you
OBDesign.sg
 
[Re] Order 167473992
Hi,

It been 3 weeks since the last reply. Still have not received my exchange item?
 
[Re] Order 167473992
Hi,

Thanks for your message.
We're sorry to inform you the clothing is defect when arrive Singapore and may I know do you want exchange to another clothing?

Thank you
OBDesign.sg
 
[Re] Order 167473992
Hi,

Can replace with Ripped Stretched Skinny Pants in White 2L? If there is price difference, how to top-up?
Item link http://list.qoo10.sg/item/JOOJOOCLUB-OB-CLUB-OBDESIGN-ORANGEBEAR-RIPPED-STRETCH-SKINNY-PANTS-S-XXXXL/470745365

Thanks.
 
[Re] Order 167473992
Hi,

Thanks for your message.
Can you top up the difference $4.12 to 426-377-608-3 -UOB. Please send the receipt to us once top up.

Thank you
OBDesign.sg
 
[Re] Order 167473992
Hi,

See attachment for top-up. Do advise when can i expect the item to be received.

Thanks.
 
[Re] Order 167473992
Hi,

Thanks for your message.
We will do an exchange for you, we estimate you will receive the clothing within next week.

Thank you
OBDesign.sg

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