OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ ROUND NECK SHORT SLEEVE WEAVE TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

See all JooJooClub items

Customer who recommended this item
2 (Based on 3 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ ROUND NECK SHORT SLEEVE WEAVE TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (2)

Customer Photo Review board
Nov 24, 2015
Ire*******

Recommend Have yet to try

Have yet to try..........................

Color:Neon Peach | Size:XXXL(+S$3.11)

+ Add this option
Oct 29, 2015
ang*******

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 24, 2015 Ire*******
Recommend Oct 29, 2015 ang*******
netural Oct 21, 2015 yum*******

Item Q&A(4)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-12-31
sta*******
User

Will you be restocking the black weave top?

User

Hi,

Thanks for your message.
May I know which size that you prefer?

Thank you
OBDesign.sg

User

Hi!
Will there be restock for 3L?
Thks

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-12-10
lsh*******
User

Hi can I check when will the white tops be restocked?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

Hi,

It has been quite a few weeks. Can you send the white tops to me once you restock latest by next week? Else, Can I have refund?
Thanks

User

Hi,

Thanks for your message.
We found the white color is still out of stock, can you cancel the order in your side?

Thank you
OBDesign.sg

User

Hi, then may I know how will you be able to refund me?

User

Hi,

Thanks for your message.
Normally Qoo10 will refund to your credit card.

Thank you
OBDesign.sg

Answered
2015-12-08
lsh*******
User

Hi I did not receive my purchase. Can you check for me? It has been quite a while already.

User

Hi,

Thanks for your message.
We have send a message to inform you regarding the clothing is currently out of stock, do you want exchange the color to black or water green?

Thank you
OBDesign.sg

Answered
2015-11-21
joy*******
User

hi placed an order for 2 of the weave tops and also 2 skinny pants... my package arrived yesterday and i only saw the pants (sizes were totally off, based on the sizing chart i should be a 3xl but its way way too big) but my 2 weave tops were no where to be seen... i dont know how long the tops are coming or when can i get the right sizes for the pants so can i cancel the order, ship both the pants to u and get a refund?

please advise on how to proceed

User

Hi,

Thanks for your message.
We can do exchange the size for you but we can't make a refund to you for the pant, may I know which size that you prefer to exchange? For the top, we will make a refund to you.

Thank you
OBDesign.sg

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