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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ SHORT SLEEVE LOOSE FITS TUNIC TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 40% Cotton + 40%Linen + 20% Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ SHORT SLEEVE LOOSE FITS TUNIC TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 11 (97%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (2)

Customer Photo Review board
Feb 23, 2016
can*******
Jan 30, 2016
cra*******

Customer Review(14)

Customer Review board
Rating Feedback Date Written by
netural 2016-05-17 wan*******
netural 2016-03-18 sky*******
Recommend 2016-03-07 ire*******
Highly Recommend 2016-03-01 Est*******
Highly Recommend 2016-02-23 can*******
Recommend 2016-01-30 cra*******
Highly Recommend 2016-01-28 pcy*******
Recommend 2016-01-11 mal*******
Highly Recommend 2016-01-04 mis*******
Highly Recommend 2015-11-08 con*******
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
21235376 Size Exchange stu******* 2016-03-02 Answered
Hi, do you allow size exchanges for the following orders?

1. Order no. 162616291 - Change from Size 3XL (BA1463-1-3L) to 2XL Deep Blue
2. Order no. 163555076 - Change from Size 2XL (AA7550-1-2L) to XL Royal Blue
3. Order no. 163555075 - Change from Size 2XL (AA7011-1-2L) to Chambray Skinny Stretch Pants Size 3XL in Burgundy please? Link: http://list.qoo10.sg/item/JOOJOOCLUB-ORANGE-BEAR-OBDESIGN-S-XXXXL-PLUS/421810080

Please advise on the procedure if an exchange is allowed. Thanks!
 
[Re] Size Exchange
Hi,

Thanks for your message.
We can't do an exchange for you for the order 162616291, because the order is over the exchange validity period.
For the order 163555076, the royal blue in size XL is currently out of stock. For exchange to another clothing, we will charge you a shipping fee. DO you want exchange the clothing to us?

Thank you
OBDesign.sg
 
[Re] Size Exchange
Hi, may I know how long is the exchange validity period? 14 days? Because I did not receive order 162616291 via citylink, but received it in my mailbox via singpost smartpac last week on 24 Feb instead. Hence the tracking status for order no. 162616291 is inaccurate. Attached photo of SingPost SmartPac package.

If I am buying more items from your store, can I request to combine shipping for the exchange items with my new orders? Otherwise, please advise on the shipping fee payable. Thanks!
 
[Re] Size Exchange
Hi,

Thanks for your message.
Can you let us know which clothing that you prefer to exchange?

Thank you
OBDesign.sg
20665993 size vta******* 2016-01-14 Answered
For waist 36 inches, is XL or 2L better
 
[Re] size
Hi,

Thanks for your message.
May I know your bust measurement?

Thank you
OBDesign.sg
20568819 Restock Bja******* 2016-01-07 Answered
Hi seller, I would like to order the royal blue XXXL . May I know when will restock?
 
[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg
20568799 Restock Bja******* 2016-01-07 Answered
Hi seller, I would like to order the royal blue . May I know when will restock?
 
[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

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