OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ IMODA ★ STRETCH PLEATED LONG PANTS ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

See all JooJooClub items

Customer who recommended this item
16 (Based on 18 reviews)
Customer Satisfaction Score
87%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 80%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ IMODA ★ STRETCH PLEATED LONG PANTS ★ S - XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Photo Review board

Recommend Received

Fit me well this round, happy with what I received

Color:Royal Blue | Size:XL(+S$3.20)

+ Add this option
Feb 25, 2016
dor*******
Feb 05, 2016 1
pra*******
Dec 30, 2015
nor*******
Dec 07, 2015
whi*******
Nov 19, 2015
dor*******

Customer Review (18)

Customer Review board
Rating Feedback Date Written by
netural Mar 23, 2016 jan*******
Recommend Mar 22, 2016 sty*******
Recommend Mar 15, 2016 bet*******
Recommend Mar 11, 2016 yin*******
Recommend Mar 09, 2016 sum*******
Recommend Feb 25, 2016 dor*******
Highly Recommend Feb 06, 2016 riz*******
Not Recommend Feb 05, 2016 pra*******
Recommend Jan 25, 2016 loo*******
Highly Recommend Jan 21, 2016 suz*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-01-28
aca*******
User

Hi is the back of the pants elastic at the waist and front zip fly?i am a regular uk 10/eur 38 , what size do u advise ? Was thinking of L .thanks

User

Hi,

Thanks for your message.
May I know your waist and hip measurement?

Thank you
OBDesign.sg

Answered
2016-01-19
jnn*******
User

when will you restock?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-12-19
jwm*******
User

Hi seller, what size should i order? Waist 85cm, hip 105cm, left thigh 63cm. Thanks

User

Hi,

Thanks for your message.
We recommend you take size XL.

Thank you
OBDesign.sg

Answered
2015-10-22
ken*******
User

Hi. you guys said will check and get back to me but till now you guys didnt get back to me.. the item has been sent back since 2weeks ago.. please get back to me asap..

User

Hi,

Thanks for your message.
Can you give us the order number? We will check it for you.

Thank you
OBDesign.sg

User

So how my pant?? Almost 3weeks alrdy and i got no news from you all!

User

Hi,

Thanks for your message.
Can you give us the order number? We will check it for you.

Thank you
OBDesign.sg

User

You guys are so irresponsible 3 days ago i have sent u the order number and you guys say will get back to me on that day itself.

After 3 days u ask me sent the same things to you all? HELLO!! Is this how to serve your customer?? Im also a seller and i dont treat my customer like this! I have done mailing for so many years i dont have such issue but when came to your, Alot of problem!!


Im pretty not happy with it now and i want an answer from you guys BY TODAY!! EITHER YOU GUYS REFUND MY MONEY & MAILING BAILL OR MAIL MY BLACK PANT SIZE XL to me..

I DONT WANNA WASTE MY TIME ON THIS ISSUE ANYMORE! THANKS

My order number: 153311225

User

Hi,

Thanks for your message.
We're sorry about that and we can't see the order number ii this message and we also can't see the customer purchase history. We will resend the clothing to you and we estimate you will receive it by next week.

Thank you
OBDesign.sg

User

Alright.. XXL in black. Thanks

User

Hi,

Thanks for your message.
We will ship the clothing to you from Taiwan asap.

Thank you
OBDesign.sg

User

Have you guys ship out my pant alrdy????

User

Hi,

Thanks for your message.
We will ship the clothing to you by tomorrow.

Thank you
OBDesign.sg

User

Ok, when i can receive the item?

User

Hi,

Thanks for your message.
We're sorry for the shipping delay, we estimate you will receive it before wednesday.

Thank you
OBDesign.sg

User

Hi. I have yet to receive my pant.

User

Hi,

Thanks for your message.
We're sorry about that and we will check with shipping company and update to you.

Thank you
OBDesign.sg

User

Have u check with the shipping company??

User

Hi,

Thanks for your message.
We will resend your clothing and you will receive it within this 2 days.

Thank you
OBDesign.sg

User

Hi. I have receive the pant but in the wrong size. I will mail u back the item and i request for a refund.. thank u

User

Hi,

Thanks for your message.
May I know which size that you receive?

Thank you
OBDesign.sg

User

I request for a refund now. As i dun wanna wait for it anymore..Wasting my money keep mailing back wrong item..

User

Hi,

Thank you for your message. We are sorry for the mistake. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101311. We will refund to you after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Ok with thanks

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Hi. Isit possible to exchange to other item?

User

Hi,

Thanks for your message.
May I know which clothing that you prefer to exchange?

Thank you
OBDesign.sg

User

Is the measurement stated there same as the clothes size??

User

Hi,

Thanks for your message.
We found the clothing is not sell from us, can you choose the clothing in our store?

http://www.qoo10.sg/shop/OBDesign#419977590

Thank you
OBDesign.sg

User

Hw about this?

User

Hi,

Thanks for your message.
Can you give us the item code for this product? We will check it for you.

Thank you
OBDesign.sg

User

1. A-Line Dress Col: 3
2. Bow Dress Col: 4
3. Cap Sleeve Dress Col: 2
4. Lace Design Loose Bottom Dress Col: 2
5. Shimmer Dress Col: 3
6. Sleeveless Dress Col: 3

User

Hi,

Thanks for your message.
It will not be so accurate. Can you give us the item code for this product? You can see the attachment photo for the item code location. We will check it for you.

Thank you
OBDesign.sg

User

Hi. I have yet receive ur reply

User

Hi,

Thanks for your message.
It will not be so accurate. Can you give us the item code for this product? You can see the attachment photo for the item code location. We will check it for you.

Thank you
OBDesign.sg

User

1. 428929596
2. 436669011
3. 439594254
4. 424700189
5. 427557468
6. 436891282
7. 429226065
8. 436431492
9. 431153303

This is the third time im sending it

User

Hi,

Thanks for your message.
May I know which size and color that you prefer?

Thank you
OBDesign.sg

User

Which design u have??

User

Hi,

Thanks for your message.
We need to know the size and color that you prefer, so that we can check it for you.

Thank you
OBDesign.sg

User

Bust 120

User

1. 428929596 2L water blue, black
2. 436669011 3L pink
3. 439594254 unavailable
4. 424700189 3L (all color)
5. 427557468 3L blue, light purple
6. 436891282 3L blue
7. 429226065 3L peach, black
8. 436431492 unavailable
9. 431153303 unavailable

User

Hi. Isit possible to sent me the image of the design?

User

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=428929596

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=436669011

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=424700189

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=427557468

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=436891282

http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=429226065

User

Do u hav3 428112466 in bust 120?

User

Hi,

Thanks for your message.
We recommend you take size 3XL but the size 3XL is currently out of stock.

Thank you
OBDesign.sg

Answered
2015-09-14
lie*******
User

Hi, do you have a picture of the back of the pants, preferably in black/navy?

User

Hi,

Thanks for your message.
We're sorry to inform you we don't have the picture at the back for this pant.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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