OB Design
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POWER MINISHOP RATE 90%
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ BOYFRIEND BRUSHED RIPPED JEANS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Customer who recommended this item
20 (Based on 25 reviews)
Customer Satisfaction Score
90%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 90% Cotton + 10% Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ BOYFRIEND BRUSHED RIPPED JEANS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (25)

Customer Review board
Rating Feedback Date Written by
netural Feb 24, 2017 flo*******
Highly Recommend Jan 24, 2017 hay*******
netural Nov 07, 2016 jan*******
netural Nov 05, 2016 Azy*******
Recommend Aug 25, 2016 chi*******
netural Aug 23, 2016 yil*******
Highly Recommend Jul 07, 2016 lee*******
Recommend Jul 01, 2016 jer*******
Recommend Apr 28, 2016 hul*******
Highly Recommend Apr 18, 2016 man*******

Item Q&A(9)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-01-10
joy*******
User

Hi Seller, when do u have stock for 5XL? Thanks

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-04-03
app*******
User

Hi I placed an order yesterday. Can I change the size from 5 xl to 6 xl?

User

Hi,

Thanks for your message.
We will do an exchange for you.

Thank you
OBDesign.sg

Answered
2016-03-18
cmw*******
User

Hi seller
According to the status the item already been delivered on 17th, but I did it receive anything yet ! Order since 04/03 , it has been more then 2 weeks !!!pls advice !!

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Answered
2016-03-17
yyt*******
User

Please advise shipment status for order no. 166069566. I try to track the shipment but it show error. Thanks.

User

Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it within this week. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Answered
2016-03-13
ivy*******
User

The tracking no. you provided in the shipping info keep showing error on city link. Pls kindly check and advise the status of my item.

User

Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive the clothing within this week. Please let us know if you didn't receive it within this week.

Thank you
OBDesign.sg

Answered
2016-03-07
cmw*******
User

Hi seller
My order on 4rd Mar.May I know when are you doing to ship out my order ??

User

Him

Thanks for your message.
We will ship out your order from Taiwan by today.

Thank you
OBDesign.sg

Answered
2016-03-03
kar*******
User

Is the fabric Stretchable?

User

Hi,

Thanks for your message.
The material for this clothing is not stretchable.

Thank you
OBDesign.sg

Answered
2016-03-02
din*******
User

I am flying to Taipei on 06 Mar 16. I need it urgently for size 6 XL or 5 XL. Can you ship directly to my taipei green world hotel at ximending? thanks

User

Hi,

Thanks for your message.
We're sorry to inform you we can't ship to your Taiwan address.

Thank you
OBDesign.sg

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