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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ CLASSIC V-NECK KNIT CARDIGAN ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ CLASSIC V-NECK KNIT CARDIGAN ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 1 (100%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1)

Customer Photo Review board
Apr 29, 2016 0 0
apj*******

Customer Review(1)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-04-29 apj*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
22389046 [Cancel/Refund] [Re] Deep Blue Cardigan #172310878 rap******* 2016-05-19 Answered
  Hi, according to your reply below, you will cancel the order & refund me. But I have not received the refund notice and I received an email saying "Item Delivered – Money will be released to the merchant. The purchase protection period for your item will be expiring soon and the transaction amount will be released to the merchant if no dispute claims are filed against."
Do I have to click on the "non-receipt claim"?

To : ___
May 13, 2016 (Friday) AM 11:42:34

Hi,

Thanks for your message.
We will cancel the order for you.

Thank you
OBDesign.sg

To : Seller(OB Design)
May 13, 2016 (Friday) AM 11:07:26
2016-05-13-10-46-36 Cardi.jpg

Hi, you have replied in 4th May Whatsapp chat that you will cancel #172310878 and process refund to me. But shipping status is showing as 'Delivered'. Can you please check and process the cancellation and refund? Whatsapp screenshot attached. Thanks.
 

[Re] [Cancel/Refund] [Re] Deep Blue Cardigan #172310878
Hi,

Thanks for your message.
We can't cancel the order for you but we will request Qoo10 to cancel the order for you.

Thank you
OBDesign.sg

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