OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING V-NECK DENIM DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
12 (Based on 14 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING V-NECK DENIM DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (14)

Customer Review board
Rating Feedback Date Written by
Recommend Apr 23, 2016 vin*******
Highly Recommend Apr 22, 2016 sia*******
Recommend Apr 09, 2016 dor*******
Recommend Mar 25, 2016 eri*******
Highly Recommend Mar 22, 2016 jea*******
Recommend Mar 20, 2016 fre*******
Highly Recommend Mar 16, 2016 fon*******
Highly Recommend Feb 26, 2016 umi*******
Recommend Feb 17, 2016 hyo*******
Highly Recommend Feb 05, 2016 Est*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-20
san*******
User

I havent received my jacket. Already shipped on Apr 15th. Still i havent get my item.
Cart No:101987984
Order no: 169969001 & 169969002

thanks

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Answered
2016-03-06
cyo*******
User

Hi, can items be exchanged if they do not fit?

User

Hi,

Thanks for your message.
You can do an exchange with us if the clothing did not fit you.

Thank you
OBDesign.sg

Answered
2016-02-19
umi*******
User

Hi

I have ordered this item on the 4th Feb but have not received it yet. Also, I am unable to track the shipping status as it states "Error".
Can I know when would I be able to receive the item? Please check. Thank You.

Cart No. 100706970
Order No.162581118

User

Hi,

Thanks for your message.
We're sorry for the delay. we have already check with shipping company and we estimate you will receive it within next week. Please let us know if you didn't receive it within next week.

Thank you
OBDesign.sg

User

Hi where i could not track the status or the item? And till now, the item have not arrive.

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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