OB Design
OB Design Join Fellow
34,249 Fellows
$30.00
MINISHOP RATE 90%
22.24

OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING WAIST LONG SLEEVE JACKET ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
2 (Based on 2 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ DRAWSTRING WAIST LONG SLEEVE JACKET ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 31, 2015 n-s*******
Recommend Aug 12, 2015 sno*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-05
jud*******
User

Hi pleae note , I have not received above-mentioned order todate.
Kindly check and revert to me @ judychuabh@gmail.com

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg

User

letterbox checked . No item.

User

Hi,

Thanks for your message.
We're sorry about that and we will check it for you.

Thank you
OBDesign.sg

User

Pls advise status with yr investigation - no items received to date

User

Hi,

Thanks for your message.
We will resend the clothing to you.

Thank you
OBDesign.sg

User

Sure . Thank you.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Hi , I still have not receive my item.
Can you arrange for refund pls

User

Hi,

Thanks for your message.
Can you give us your order number? We will check it for you.

Thank you
OBDesign.sg

User

Order no 155407620 did 24/10/15

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg

User

Nothing in my letterbox.

User

Hi,

Thanks for your message.
We will check it and update to you.

Thank you
OBDesign.sg

User

Hi pls find shipping info below . Obviously item is lost in the mail or shipping dept not doing a good job.
item has been delay since Oct 15 ..am not interested to have it already . May I ask what is you action towards this
undelivered item ?







Important Dates



Destination



Additional Remark





Ship date:
Delivery date:
Oct 26, 2015
Oct 28, 2015


Sin




297-13302155/CI0753 (26 OCT 2015)





All shipment travel activity is displayed in local time for the location


Monday, October 26, 2015 Time Location

Shipment Collected 11:41 PM TAIPEI, TAIWAN

Shipment Bound for SINGAPORE, SINGAPORE 11:52 PM TAIPEI, TAIWAN



Wednesday, October 28, 2015 Time Location

Arrived at Import Hub 06:08 AM SINGAPORE, SINGAPORE

With Courier: OP0000

User

Hi,

Thanks for your message.
We will reorder and resend the clothing to you, we estimate you will receive it within next week.

Thank you
OBDesign.sg

User

Hey just to inform . I still have not receive your re sent item.
This is bad . please do a refund

User

Hi,

Thanks for your message.
We're sorry about that and we will check it and update to you.

Thank you
OBDesign.sg

User

Hi I confirmed no item received todate .
It has been delayed for too long , late for months !
I see no point you check and check .
May I suggest refund asap to me.
Else I select another order to offset?

User

Hi,

Thanks for your message.
We have reorder again and the clothing is on the way from Taiwan and we estimate you will receive it within this week.

Thank you
OBDesign.sg

User

Hi ,

Order received yesterday.
Thank you.
Happy New Year !

User

Hi,

Thanks for your message.
We're glad to heay you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

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