OB Design
OB Design Join Fellow
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$30.00
MINISHOP RATE 90%
21.84

OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST MIDI WIDE LEG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

See all OBDESIGN items

Customer who recommended this item
43 (Based on 48 reviews)
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST MIDI WIDE LEG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (48)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 08, 2016 kat*******
Recommend Mar 23, 2016 gwe*******
netural Mar 15, 2016 eri*******
Recommend Mar 10, 2016 ade*******
Recommend Mar 03, 2016 NGK*******
Highly Recommend Feb 29, 2016 m2m*******
Recommend Feb 28, 2016 qin*******
Highly Recommend Feb 09, 2016 kar*******
Recommend Feb 06, 2016 hei*******
netural Feb 05, 2016 kot*******

Item Q&A(10)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-28
vic*******
User

我想要藍色s
請問還會再來貨嗎?

User

您好,

不好意思,我们暂时还不确定补货的准确日期。

谢谢

Answered
2016-04-05
yut*******
User

Hi! Will you be restocking the item?

User

Hi,

Thanks for your message.
May I know which color and size that you prefer?

Thank you
OBDesign.sg

User

Hi, the teal colour one..in either s or m:)

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-02-01
bab*******
User

Yr system still indicate there is stock for Teal -XL....but u informed me its OOS...kindly update yr system accordingly so that customer will not be misled...it's really frustrating my order for this item have not been settled, nearly a month since I place order....do something about it

User

Hi,

Thanks for your message.
We're sorry about that and we will do it asap. Do you want exchange to another clothing?

Thank you
OBDesign.sg

Answered
2016-01-30
haz*******
User

Hi,

Will you replenish the 3xl black color??

Best Regards

Hazel Lai

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-01-25
ann*******
User

Dear Sir/Mdm,

If I place order these 2 days, can I receive them before 5 Feb?

Rgds
Annie

User

Hi,

Thanks for your message.
You will receive clothing before Feb 5th if you place order by today.

Thank you
OBDesign.sg

Answered
2016-01-13
wuy*******
User

Hi Seller,

I have order 5 pants from you. 4 pants is good, but one got problem.
One had one damaged line one left side. Please refer to the picture.

Please advice.

User

Hi,

Thanks for your message.
May I know what is the problem? Can you take a photo again?

Thank you
OBDesign.sg

User

Hi Seller,

Here is another photo. Can see clear?

User

Hi,

Thanks for your message.
Can you give us the order number that the clothing is defect?

Thank you
OBDesign.sg

User

Hi,

100060048, the pants had damaged is Black, XL.
Thank you for fast respond.

User

Hi,

Thanks for your message.
We're sorry to inform you the black color is currently out of stock, do you want exchange to another color?

Thank you
OBDesign.sg

User

Hi,

Can I wait? Or do you have L in black? Think also can wear.
And do I need to send back the item.

User

Hi,

Thanks for your message.
We're sorry to inform you the black color is currently out of stock for all sizes. We will inform you once we restock.

Thank you
OBDesign.sg

User

Hi,

Ok...if this is the case, is Teal have L size?
If yes, please kindly delivery Teal 'L'.

Thank you.

User

Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101409. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi,

Thank you for reply.
Please advice the shop office hour.
If want us to post it, may I know who will pay the cost.
Cause it is the material problem.

Please advice.

User

Hi,

Thanks for your message.
You can post back the clothing to us via Singpost (smartpac) and we will refund the postage fee to you once you send the receipt to us.

Thank you
OBDesign.sg

User

Hi,

Great.... I will do it by next week.
Update to you one I had sent out.

Thank you for your respond.

User

Hi,

Thanks for your message.
If you have any questions, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Hi,

I had just send back the pants last Saturday.
Please refer to the attachment for the receipt & sending notes.

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

User

Hi,

Have you received the return pants?
May I know how is the process now?

Thank you.

User

Hi,

Thanks for your message.
Yes, we have already receive your return clothing and we estimate you will receive the replacement within this week.

Thank you
OBDesign.sg

User

Hi,

Had get it last week. Thank you.

Please advice how you arrange to return me the fees for sending back.
Thank you.

User

Hi,

Thanks for your message.
We will make a refund to you via Qoo10.

Thank you
OBDesign.sg

Answered
2016-01-09
jks*******
User

Hi is the teal one like green blue? Or like a royal blue?

User

Hi,

Thanks for your message.
It's like green blue.

Thank you
OBDesign.sg

Answered
2016-01-09
jks*******
User

Hi is this polyester something like a chiffon material?

User

Hi,

Thanks for your message.
No. it's not like chiffon.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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