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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST PLEATED LONG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST PLEATED LONG PANTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 28 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (11)

Customer Photo Review board
Jan 21, 2017 1
bee*******
Jan 20, 2017
yue*******
Jan 19, 2017
Gal*******

Highly Recommend Good quality

Happy to receive. Fit me well

Color:Black | Size:L

+ Add this option
Jan 10, 2017
nor*******
Jan 03, 2017
eyl*******

Customer Review(35)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-02-15 ken*******
Highly Recommend 2017-02-13 sab*******
Highly Recommend 2017-02-12 jaz*******
Highly Recommend 2017-02-11 nor*******
netural 2017-01-21 bee*******
Highly Recommend 2017-01-20 yue*******
Highly Recommend 2017-01-19 Gal*******
Recommend 2017-01-16 iri*******
netural 2017-01-14 hko*******
Highly Recommend 2017-01-10 nor*******

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(3)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
22305116 About sizes ana******* 2016-05-11 Answered
Hi,may I know if my waist line is about 40inches and hip about 42 inches what size can I take xl or 2 xl.
Please advice thanks

Regards Anna
 
[Re] About sizes
Hi,

Thanks for your message.
We recommend you take size 2XL.

Thank you
OBDesign.sg
21163506 Exchange wsh******* 2016-02-25 Answered
Hi,
I ordered this item before Chinese New Year and only received it 2 days ago. After trying, I found that it is too big for me. Is it possible to exchange for a S size?
 
[Re] Exchange
Hi,

Thanks for your message.
It's ok, we can do an exchange for you. For the order 162401596 (Deep purple, F) is still out of stock, do you want exchange the color to black?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

How do I go about with the exchange?

I still think the purple one is nicer. You have no idea when new stock come in?
 
[Re] Exchange
Hi,

Thanks for your message.
We're not sure for the accurate restock date, do you want waiting for restock?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

Yes, I will wait for the restock.

Meanwhile, can I know how do I return the pants for exchange?
Thanks.
 
[Re] Exchange
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101491. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Exchange
Hi,

I sent back the item a few weeks back. Just wondering if you received it.

Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
May I know do you have the tracking number?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

Sorry we sent by normal mail so there is not tracking number.
However, I left a note with the number you provided in the previous message.
 
[Re] Exchange
Hi,

Thanks for your message.
We have receive your return clothing and we will ship the clothing to you asap.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi, I received the exchanged clothing sometime ago.

How about the other piece of clothing I ordered? Is it still not in stock?
 
[Re] Exchange
Hi,

Thanks for your message.
Can you give us your order number? We will check it for you.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

The order is 162401596 (Deep purple, F).

Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
We found the clothing is currently out of stock.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

Thank you for your reply.
I will continue to wait for a while longer.
Please, if possible, let me know when the clothing is back in stock.

Thank you very much!
 
[Re] Exchange
Hi,

Thanks for your message.
We will ship the clothing to you once we restock.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

I still have not receive one item of clothing.
Can help to check if the stock is in?

Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
We found the clothing is still out of stock, do you want exchange to another clothing?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

It has been out of stock for quite a long while.
I will change it to another clothing, please let me know which range I can pick from.

Thank you.
 
[Re] Exchange
Hi,

Thanks for your message.
You can choose the clothing is around $17.30

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

Can I change to item number 445162505 in grey?

Question: my hip is 37, will I fit into S or is it better if I get M.

Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
May I know your bust and waist measurement?

Thank you
OBDesign.sg
 
[Re] Exchange
Bust 32, Waist 25.

Thank you
 
[Re] Exchange
Hi,

Thanks for your message.
We recommend you take size S.

Thank you
OBDesign.sg
 
[Re] Exchange
OK then, I will take size S.

Do I have to do anything on my side?
Cancel the previous order and re-order?
 
[Re] Exchange
Hi,

Thanks for your message.
We're sorry to inform you the size S is currently out of stock.

Thank you
OBDesign.sg
 
[Re] Exchange
...

Why is everything out of stock?

Do you have any idea how long will I need to wait again for you to re-stock?
Don't ask me if I want another color, I do not.

This is a waiting game, so difficult to get something I want here.

If the re-stock is going to take forever, I will appreciate it if you can give me some suggestions as to which piece of clothing I can change to.
The last time I search, this piece of dress is the only one that prices around $17.30, which is the range you provided.

I didn't want to get a refund because I will only get half the amount back, which is not worth while on my side.

Please do something about your stocks.
 
[Re] Exchange
Hi,

Thanks for your message.
Th dark gray color is available for size M, do you want exchange to size M?

Thank you
OBDesign.sg
 
[Re] Exchange
will it be too big? If there isn't much different I will take size M.
 
[Re] Exchange
Hi,

Thanks for your message.
The size S and M has around 3-4 inches difference.

Thank you
OBDesign.sg
 
[Re] Exchange
Ok. I will exchange it.
 
[Re] Exchange
Hi,

Thanks for your message.
We will do an exchange for you.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

It has been almost a month.
May I check if I will be receiving my exchange item soon?
Thanks.
 
[Re] Exchange
Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

I checked my mailbox but I did not receive it.
 
[Re] Exchange
Hi,

Thanks for your message.
May I know do you have receive the clothing by today in your letterbox?

Thank you
OBDesign.sg
 
[Re] Exchange
Hi,

I waited a few more days but I have yet to receive my clothing.
 
[Re] Exchange
Hi,

Thanks for your message.
We will check with shipping company for your parcel.

Thank you
OBDesign.sg
21096793 size chu******* 2016-02-20 Answered
My waist is 32.5 and hip is 39 inches. Should I take L or XL?
 
[Re] size
Hi,

Thanks for your message.
We recommend you take size L.

Thank you
OBDesign.sg

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