OB Design
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OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST WASHED DENIM WIDE LEG PANTS ★ S-XXXXL SIZE ★

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Customer who recommended this item
42 (Based on 47 reviews)
Customer Satisfaction Score
87%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ELASTIC WAIST WASHED DENIM WIDE LEG PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (47)

Customer Review board
Rating Feedback Date Written by
Recommend Oct 12, 2017 eli*******
Recommend Oct 04, 2017 Car*******
Recommend Oct 01, 2017 jac*******
Recommend Sep 29, 2017 aut*******
netural Sep 19, 2017 mic*******
Recommend Sep 15, 2017 Car*******
Recommend Sep 12, 2017 lyn*******
Highly Recommend Sep 09, 2017 tan*******
Highly Recommend Sep 06, 2017 Tan*******
Highly Recommend Aug 24, 2017 ros*******

Item Q&A(4)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-08-26
jes*******
User

When will be restock the 4XL size pants??
Pls let me know. Tks

User

Hi,

Thanks for your message
We're sorry to inform you we're not sure for the accurate restock date for this item

Thank you
OBDesign.sg

Answered
2017-08-15
Tan*******
User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

User

Secret Inquiry

Answered
2017-03-11
csy*******
User

I have requested for an exchange since early February and you've either been telling me there's no size or to request for rma number. I did so 3 weeks ago or more n till now still no answer from you despite my many messages to u. I bought a total of 5 pieces from u with 3 being way too big despite following your sizing chart. Your sizing chart is not only grossly inaccurate, your customer service is the worst I've ever encountered on qoo10. I now have 3 pieces of clothes (which r not cheap) which I cannot wear sitting around. I'm am seriously angry with your nonsense n would caution anyone who intends to buy from u.

User

Hi,

Thanks for your message
May I know the order number? We will check it for you

Thank you
OBDesign.sg

Answered
2017-01-06
jea*******
User

Hi, please CANCEL my ORDER NO.201230610 / CART NO.107840864.

I have requested to cancel my order so that I can re-order to apply Qoo10 Coupons which I forgot to use in my earlier order.

When can I expect to receive the same item (Medium Blue, M size) which I have just reordered (Cart no. 107856172 /
Order no. 201318848)? I need it by 23 January. Thanks.

User

Hi

Thanks for your message.
We will cancel the order for you

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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