OB Design
OB Design Join Fellow
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ FAUX LEATHER MINI WRAP SKORTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Customer who recommended this item
2 (Based on 2 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 55% Cotton + 45% Artificial leather (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ FAUX LEATHER MINI WRAP SKORTS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (2)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Aug 22, 2017 mei*******
Recommend Mar 14, 2016 ale*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-11-13
cha*******
User

Hi seller ,
1 of the item I purchased was OOS and the your side did asked me to change to another color or other item.
When I change to other item you keeps telling me no stock also !
Has been changed many to other items but keeps informed all the replacement items that I choose also no stock !!!
I dunno why you all keeps telling no stock for the few items I want to change but I still sawing from the Qoo10 website still selling and show still have many pieces !!! Even though I screen shots and show them also no reply !!!
A very bad purchase experience with your shop .
Kindly advise if this skirt still have stock got m size in black color , I want to exchange to this skirt.
(Seller was informed M size Black no more stock since last 2 week but system still continuous selling ??? )
TQ

User

Hi,

Thanks for your message.
May I know which skirt you're prefer? We will check it for you

Thank you
OBDesign.sg

User

Hi seller , I would like to change to the skirt as per my photo attached.
Black M size.
My order number is 192759494.
Which the top is no stock.

User

Hi

Thanks for your message.
We're sorry to inform you the size M is only available for wine color

Thank you
OBDesign.sg

User

I would like to change to this crochet jacket - Black color

User

Hi,

Thanks for your message.
May I know which size you're prefer?

Thank you
OBDesign.sg

User

M size Black color

User

Hi,

Thanks for your message.
We found the black color in size M is currently out of stock, do you want exchange the color to dark red?

Thank you
OBDesign.sg

User

Hi seller , this is the 4th clothes which I rechoose and have been informed no stock !
All 4 clothes that I choose are showing got stock but your side keeps telling no stock.
Now I want change to this knit top. (picture attached)
And your Qoo10 is showing left 20pcs since past few weeks.

User

Hi,

Thanks for your message.
We found the clothing you choose and the clothing you order has price difference $3.60, do you want exchange to this clothing?

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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