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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ HOODED SHORT SLEEVE LONGLINE T-SHIRT ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
28 (Based on 32 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ HOODED SHORT SLEEVE LONGLINE T-SHIRT ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (32)

Customer Review board
Rating Feedback Date Written by
Recommend Dec 23, 2015 it0*******
Recommend Dec 16, 2015 can*******
Recommend Nov 30, 2015 c2l*******
Recommend Nov 30, 2015 hyp*******
netural Nov 27, 2015 cjl*******
Highly Recommend Nov 21, 2015 ani*******
Recommend Nov 20, 2015 cra*******
Highly Recommend Nov 19, 2015 cha*******
netural Nov 09, 2015 jan*******
Recommend Nov 09, 2015 tan*******

Item Q&A(8)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-28
sat*******
User

May i know when will the clothing be delivered to me? it has been more than 6 months already. I was informed by your staff in 2015 that the purple clothing was out of stock. I replied saying that i am ok to wait for the stock to come in. Till date, there has been no further update on the status of my order.

User

Hi,

Thanks for your message.
We're sorry to inform you the purple color is currently out of stock, for the size XL, only the white color is currently available.

Thank you
OBDesign.sg

Answered
2015-11-05
reb*******
User

Hi, I have yet to receive my order but my delivery changed to delivered. Please help me to check. Thanks

User

Hi,

Thanks for your message.
We found the clothing that you order is out of stock, do you want exchange to another clothing?

Thank you
OBDesign.sg

User

When will the new stock be coming in for the 3 items, not in a rush so i dont mind waiting.

Btw can you do something about this status that states "delivered" when in actual fact it was not even send out yet? Please assign the right delivery status as it is very misleading. :(

User

Hi,

Thanks for your message.
We're not sure for the accurate restck date and we're sorry for the confuse.

Thank you
OBDesign.sg

Answered
2015-10-27
ang*******
User

Hi. Will new stocks be coming in for 3L Deep Blue?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-10-26
don*******
User

If u have this purple color on XXL.can u let me know.i like this got two big pocket beside.thanjs

User

Hi,

Thanks for your message.
We're sorry to inform you the purple color is currently out of stock for all size.

Thank you
OBDesign.sg

User

Then if still coming the store let me know ok?thanks

User

Hi,

Thanks for your message.
We will inform you once we restock it.

Thank you
OBDesign.sg

User

Thanks

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Answered
2015-10-26
don*******
User

When got store? I want purple and XXL.i like got pocket beside

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

When ur store cme in, can u remind me.i want the big pocket and it us beside to clothes.this is because i wanted it

User

Hi,

Thanks for your message.
We will inform you once we restock.

Thank you
OBDesign.sg

Answered
2015-10-26
don*******
User

When got store? I want purple and is XXL

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-10-26
don*******
User

The bust show 55 inch or cm?

User

Hi,

Thanks for your message.
The size chart measurement is in inches.

Thank you
OBDesign.sg

Answered
2015-10-25
tai*******
User

Is e light orange hooded t-shirt translucent? Which is more translucent, white vs light orange? Thk u.

User

Hi,

Thanks for your message.
White is more translucent.

Thank you
OBDesign.sg

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