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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★LACE HEM SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★LACE HEM SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 3 (100%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1)

Customer Photo Review board
Oct 25, 2015 0 0
win*******
Item Q&A(5)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
23623195 Restock ivy******* 2016-08-29 Answered
  Hi, when will be deep blue size M be restock? Thanks.
 

[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

22859254 Restock fer******* 2016-06-26 Answered
  Dear seller,

When will the deep blue and black colour be restock in 3L size?

Thank you
Ferlicia
 

[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

19543878 Please reply as soon as possible mei******* 2015-10-21 Answered
  Hi

Can you please reply as soon as possible?

You changed the order status so that I cannot cancel and get full refund. Yet, you are keeping quiet and not sending the items to me.

What do you plan to do? As mentioned, I need the items soon and have no time to waste.

Please reply as soon as possible.
 

[Re] Please reply as soon as possible
Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

 

[Re] Please reply as soon as possible
Hello

Initially I was looking to change my order - replacing the out of stock items with other items.

Looking at the situation now, I would prefer to cancel the out of stock orders and get full refund.

Out of the 4 orders with OBDESIGN, only 1 is available (Order No. 154834085). Though the status of this order is changed to "On delivery", the seller has not sent out the item yet.

I would like to proceed with Order No. 154834085. Please ask seller to send this item as soon as possible.

For the other 3 orders which are out of stock, please cancel the item and give full refund.

Thank you.

 

[Re] Please reply as soon as possible
Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

 

[Re] Please reply as soon as possible
Thank you for your reply. Would appreciate your prompt action.

Thank you.

 

[Re] Please reply as soon as possible
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

19529261 Please respond mei******* 2015-10-20 Answered
  Hello,

Please refer to our previous conversations regarding my order items being out of stock.

When can you reply me? You asked me if I'd like to select other items in replacement of the items that were out of stock. I replied you with the details of other items. Yet, I heard nothing from you since. What happened?

I purchased the items in preparation for my upcoming trip. With this delay, I am starting to worry whether I can receive the items in time for the trip. I have been prompt in replying to your questions and I hope you can be prompt too.

If you didn't see the need to respond urgently during our earlier conversations, I hope you will start having the sense of urgency and respond sooner. It is urgent !

If you truly cannot handle the workload and unable to reply, please kindly cancel my order and give the full refund.

Thank you.
 

[Re] Please respond
Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

 

[Re] Please respond
Please check your email. I'll forward the print screen to obdesignsg at gmail dot com

Thank you

 

[Re] Please respond
Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

 

[Re] Please respond
Thank you. Would appreciate your prompt action.

Thank you.

 

[Re] Please respond
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

19496196 Please respond, thank you. mei******* 2015-10-19 Answered
  Hi

Please note that you haven't replied me on my replies to your whatsapp messages regarding my orders (the items I ordered are out of stock).

I have sent you a message via whatsapp to inform you about choices for alternatives to replace these out of stock items. Please kindly respond. Thank you.
 

[Re] Please respond, thank you.
Hi,

Thanks for your message.
We will check it and reply to you asap.

Thank you
OBDesign.sg

 

[Re] Please respond, thank you.
Please reply as soon as possible. I actually need the items 1.5 weeks later. Looking at the speed at which we're progressing, I am not sure whether the items can reach me in time.

 

[Re] Please respond, thank you.
Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

 

[Re] Please respond, thank you.
Hello

I have indicated alternative choices.

Please refer to the attached print screen of our conversations at whatspp and follow up as soon as of possible.

Thank you.

 

[Re] Please respond, thank you.
Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

 

[Re] Please respond, thank you.
Thank you for your reply. Would appreciate your prompt action.

Thank you.

 

[Re] Please respond, thank you.
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

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