OB Design
OB Design Join Fellow
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$30.00
MINISHOP RATE 90%
17.44

OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★LACE HEM SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

See all OBDESIGN items

Customer who recommended this item
4 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 65% Cotton + 30% Nylon + 5% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★LACE HEM SKINNY CAPRI PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Oct 25, 2015
win*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-08-29
ivy*******
User

Hi, when will be deep blue size M be restock? Thanks.

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-06-26
fer*******
User

Dear seller,

When will the deep blue and black colour be restock in 3L size?

Thank you
Ferlicia

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-10-21
mei*******
User

Hi

Can you please reply as soon as possible?

You changed the order status so that I cannot cancel and get full refund. Yet, you are keeping quiet and not sending the items to me.

What do you plan to do? As mentioned, I need the items soon and have no time to waste.

Please reply as soon as possible.

User

Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

User

Hello

Initially I was looking to change my order - replacing the out of stock items with other items.

Looking at the situation now, I would prefer to cancel the out of stock orders and get full refund.

Out of the 4 orders with OBDESIGN, only 1 is available (Order No. 154834085). Though the status of this order is changed to "On delivery", the seller has not sent out the item yet.

I would like to proceed with Order No. 154834085. Please ask seller to send this item as soon as possible.

For the other 3 orders which are out of stock, please cancel the item and give full refund.

Thank you.

User

Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

User

Thank you for your reply. Would appreciate your prompt action.

Thank you.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Answered
2015-10-20
mei*******
User

Hello,

Please refer to our previous conversations regarding my order items being out of stock.

When can you reply me? You asked me if I'd like to select other items in replacement of the items that were out of stock. I replied you with the details of other items. Yet, I heard nothing from you since. What happened?

I purchased the items in preparation for my upcoming trip. With this delay, I am starting to worry whether I can receive the items in time for the trip. I have been prompt in replying to your questions and I hope you can be prompt too.

If you didn't see the need to respond urgently during our earlier conversations, I hope you will start having the sense of urgency and respond sooner. It is urgent !

If you truly cannot handle the workload and unable to reply, please kindly cancel my order and give the full refund.

Thank you.

User

Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

User

Please check your email. I'll forward the print screen to obdesignsg at gmail dot com

Thank you

User

Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

User

Thank you. Would appreciate your prompt action.

Thank you.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Answered
2015-10-19
mei*******
User

Hi

Please note that you haven't replied me on my replies to your whatsapp messages regarding my orders (the items I ordered are out of stock).

I have sent you a message via whatsapp to inform you about choices for alternatives to replace these out of stock items. Please kindly respond. Thank you.

User

Hi,

Thanks for your message.
We will check it and reply to you asap.

Thank you
OBDesign.sg

User

Please reply as soon as possible. I actually need the items 1.5 weeks later. Looking at the speed at which we're progressing, I am not sure whether the items can reach me in time.

User

Hi,

Thanks for your message.
We're sorry for the late reply. Our whatsapp system has some problem. May I know do you want request refund? Because 1 of the clothing is available.

Thank you
OBDesign.sg

User

Hello

I have indicated alternative choices.

Please refer to the attached print screen of our conversations at whatspp and follow up as soon as of possible.

Thank you.

User

Hi,

Thanks for your message.
We will ship the clothing and refund the other clothing to you asap.

Thank you
OBDesign.sg

User

Thank you for your reply. Would appreciate your prompt action.

Thank you.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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