OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ LACE TRIM CHIFFON OFF SHOULDER DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ LACE TRIM CHIFFON OFF SHOULDER DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Photo Review (1)

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Recommend Nov 07, 2015 viv*******

Item Q&A(4)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-14
gg.*******
User

Hi will U have restock for black and white size s and m

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

May I know when will U all restock the item?

User

Hi,

Thanks for our message.
All the restock item is depend on OB Taiwan so we're not sure for the restock item.

Thank you
OBDesign.sg

User

Can you all update me about the item?

User

Hi,

Thanks for your message.
Can you leave your email address to us and we will email to you once we restock.

Thank you
OBDesign.sg

User

Gg.gengrace at gmail Com

User

Hi,

Thanks for your message.
We will email to inform you once we restock.

Thank you
OBDesign.sg

Answered
2016-01-19
tae*******
User

Dear Seller,

I'm interested in the Black colour-'S'. Any plans on Restocking it?

Please contact me asap regarding this.

Thank you.

User

Hi,

Thanks for your message.
Can you give us your email address? We will email to inform you once we restock.

Thank you
OBDesign.sg

Answered
2015-11-06
tan*******
User

Dear Seller,

I'm interested in this dress(White & Black-both "m"). I would like to know whether there are Ready stock for these 2 colours?

Please contact me asap.

Yours sincerely,
Pang

User

Hi,

Thanks for your message.
We're sorry to inform you the black and white color is out of stock for size M.

Thank you
OBDesign.sg

Answered
2015-10-26
viv*******
User

Dear Seller,

I'm interested in this dress-Pink 'M' , White'M' & Black 'M'? Are there Ready stock?

Please contact me asap.

Thank you.

Yours sincerely,
Vivien

User

Hi,

Thanks for your message.
The size M currently is only available for light pink color.

Thank you
OBDesign.sg

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