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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ LACE TRIM SHORT SLEEVE LONGLINE TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
1 (Based on 3 reviews)
Customer Satisfaction Score
60%
  • Product 60%/100%
  • Price 60%/100%
  • Delivery 60%/100%
  • Service 60%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ LACE TRIM SHORT SLEEVE LONGLINE TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
netural Dec 30, 2015 ser*******
netural Dec 24, 2015 cot*******
Highly Recommend Dec 03, 2015 lim*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-12-17
ser*******
User

Size : L (Beige)
Cart no. : 99415689
Shipping date : Dec 09, 2015 Order no. : 158441045

L too big for me, i think M should be nice
my size : Bust 93cm Waist 87cm Weight 56kgs
Can i come to your place and exchange it?

Thanks
Serene Ho

User

Hi,

Thanks for your message.
We found the M size is currently out of stock, our clothing is direct ship out from Taiwan so we can't do an immediately exchange to you.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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