OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
15.90

OBDESIGN 15.9 NETT SALEOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ OPEN-KNIT ROUND-NECK SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Customer who recommended this item
1 (Based on 4 reviews)
Customer Satisfaction Score
77%
  • Product 100%/100%
  • Price 70%/100%
  • Delivery 70%/100%
  • Service 70%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ OPEN-KNIT ROUND-NECK SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-13
his*******
User

Hi I still did not get my parcel since shipping status was "Shipped out on 5 April 2016". The link you given for tracking purposes shown only ERROR. Tracking no. 158000100067148

Can you check on it?

User

Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it by friday. Please let us know if you didn't receive it by friday.

Thank you
OBDesign.sg

User

Hi, I did not received my package at all but shipping status stated as DELIVERY CONFIRMED. I was home whole day on 16 April.

Please don't give the crap that the package might be in my letterbox. The package will not be able to be squeezed into it.

So where is my package? Now I am worried for another order from your side.

User

Hi,

Thanks for your message.
We will check with shipping company and please let us know if you didn't receive it by today. Our clothing is pack by envelope and it's also can put into the letterbox.

Thank you
OBDesign.sg

User

Hi,

I have checked my house doorstep, letterbox and office security but there is NO envelope/package received.

So where is my package?

User

Hi,

Thanks for your message.
We will check with shipping company and update to you.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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