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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PEARL STUDDED SHORT SLEEVE A-LINE DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 30% Cotton + 70% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PEARL STUDDED SHORT SLEEVE A-LINE DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-11-10
min*******
User

Hi ,


May i know is this still available ?? As i need to get 4 dress different sizes thanks

User

Hi,

Thanks for your message.
May I know which color and size that you prefer?

Thank you
OBDesign.sg

User

Hi :)


Thanks for.your reply ^^ im interested in pink one :)
1) L
2) S
3) S
4) XL

I need those sizes :)

do you have the stock ?? And shipping take how long to reach ?? Its for my wedding .

Thanks alot :)

User

Hi,

Thanks for your message.
We only have 3L for pink color now, can you leave your email to us? We will email to inform you once we restock.

Thank you
OBDesign.sg

User

Okie sure can i know when does the dress have stock ?? I need it by end of nov or dec mid cause my wedding is on 09 of jan 2016 . I cant send my email they say no url is allowed.

Thanks

User

Hi,

Thanks for your message.
We're not sure for the accurate restock date, we recommend you choose another clothing.

Thank you
OBDesign.sg

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