OB Design
OB Design Join Fellow
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED CROPPED WIDE LEG SUIT PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

See all JooJooClub items

Customer who recommended this item
30 (Based on 38 reviews)
Customer Satisfaction Score
80%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 70%/100%
  • Service 80%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED CROPPED WIDE LEG SUIT PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (8)

Customer Photo Review board

Highly Recommend Received

item received in good condition and the material is very light.

Color:Army Green | Size:XXXXL(+S$4.80)

+ Add this option
Nov 12, 2016
oop*******
Jun 23, 2016
rin*******

netural Item delivered.

Item quality is ok but delivery took almost 3 weeks.

Design:Chiffon Pleated Pants | Color:Black | Size:XL(+S$4.50)

Jun 14, 2016
hap*******
May 30, 2016
lnd*******
May 29, 2016 1
xym*******

Customer Review (38)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 12, 2016 oop*******
Not Recommend Jul 17, 2016 cut*******
Highly Recommend Jun 23, 2016 rin*******
Recommend Jun 20, 2016 cnl*******
Highly Recommend Jun 19, 2016 ais*******
Recommend Jun 18, 2016 xxh*******
Highly Recommend Jun 17, 2016 ros*******
Not Recommend Jun 15, 2016 mei*******
netural Jun 14, 2016 hap*******
Recommend Jun 14, 2016 Pol*******

Item Q&A(23)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-07-19
sen*******
User

The Order Number is all along indicated in the subject. Order #1227.

User

Hi,

Thanks for your message.
We will make a refund to you within this 2 days.

Thank you
OBDesign.sg

Answered
2016-07-17
sen*******
User

Firstly, there is no reply from Obdesign.sg on 13th, 16th & 22nd May regarding my order status via email nor any confirmation on my order. 29th May Q&A at Qoo10sg answered mentioning that my order is currently out of stock and will receive refund.
***PROMISE MADE... NOT FULFILLED***

Secondly, on 7th Jun still didn't receive any refund at all, commented in Qoo10sg Q&A again! Answered mentioning will refund within THAT week.
***IT'S STILL A PROMISE MADE... BUT STILL NOT FULFILLED***

Thirdly, 25th Jun still didn't receive any refund at all, commented in Qoo10sg Q&A AGAIN!!!! Seller Answered mentioning will check with PayPal account transaction and email to me.
***IT'S STILL ANOTHER PROMISE MADE... BUT STILL NOT FULFILLED***

TODAY (17th Jul) I had checked with the bank and the refund is still not in... No email reply to this matter as well!!! So here I'm AGAIN leaving my question!! Please work on the refund and reply regarding the refund full detail IMMEDIATELY WITH NO FURTHER DELAY... DID YOU ENCOUNTER ANY PROBLEM THAT STOP YOU FROM THE REFUND OF MY SGD164.93 WHICH YOU PROMISE TO REFUND AFTER SO MANY PROMISES? IS THAT THE WAY A SELLER SHOULD BE? IT'S ALMOST 3 MONTHS FROM MY DATE OF ORDER AND ALMOST 2 MONTHS FROM YOUR PROMISE TO REFUND!!
***I NEED MY REFUND AND NOT EMPTY PROMISES***

User

Hi,

Thanks for your message.
Can you give us your order number and we will check it for you.

Thank you
OBDesign.sg

Answered
2016-06-25
sen*******
User

After checking with the bank, till today (25.06.16) I had not receive the refund for my order as per your promise. Please refund IMMEDIATELY WITHOUT FURTHER DELAY!!!!!!!!!!!!!!!!!!!!!!

User

Hi,

Thanks for your message.
We will check with our paypal account for the transaction and email to you.

Thank you
OBDesign.sg

Answered
2016-06-10
spa*******
User

Hello, when will you guys sell the chiffon pleated pants?

User

Hi,

Thanks for your message.
You can pick the clothing here:
http://list.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=453552942

Thank you
OBDesign.sg

Answered
2016-06-10
jen*******
User

I cant choose any design. Can only choose color and size... please help

User

Hi,

Thanks for your message.
Currently only the wide leg pant is available.

Thank you
OBDesign.sg

Answered
2016-06-07
sen*******
User

I had checked with the bank and was inform that there is no refund reflected till today after your reply on 28th May regarding refund of my order due to no stock. Please advice immediately when was the refund made??? And the turn over time??? And the amount refund??? The status of my order in obdesign.sg is still unfulfied!!

User

Hi,

Thanks for your message.
We will make a refund to you within this week.

Thank you
OBDesign.sg

Answered
2016-05-29
sen*******
User

Hi, I had purchased 8 item through obdesign sg on 1st May 2016 under order number #1227, I had emailed to obdesignsg on 13th, 16th & 22nd May 2016 for update and status of my order but no reply received!! Today when I visit obdesign sg website it shows that it is currently unavailable. This is the 1st time that I encounter such irresponsible seller. I request a good explanation on this matter or an immediate refund of my payment. Please take this matter seriously!!

User

Hi,

Thanks for your message.
We're sorry about that and we're doing website maintenance and we will solve this problem asap. We found the order is currently out of stock and we will make a refund to you.

Thank you
OBDesign.sg

Answered
2016-05-28
qiq*******
User

Hi,
Will the bow-tie water blue pants be restocked for size M? When? Thanks!

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

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