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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED SLEEVELESS CHIFFON MINI DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PLEATED SLEEVELESS CHIFFON MINI DRESS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
20578377 Order No:160254823 & 160254824 yue******* 2016-01-08 Answered
Hi Seller, I brought 4 items from you, however two of the dress is too short and I unable to wear it. Is it possible to return to you? Either refund or exchange with another equal value dress. Hope to hear from you. Thank you,
 
[Re] Order No:160254823 & 160254824
Hi,

Thanks for your message.
May I know which clothing that you prefer to exchange?

Thank you
OBDesign.sg
 
[Re] Order No:160254823 & 160254824
Hi Seller,

I would like to exchange for the below:-
1) http://list.qoo10.sg/item/JOOJOOCLUB-OB-CLUB-OBDESIGN-IMODA-LACED-YOKE/437518250#itemInfo - Black check, size L

2) http://list.qoo10.sg/item/JOOJOOCLUB-OB-CLUB-OBDESIGN-ORANGEBEAR-ROUND/427557468?sellerview=on#itemInfo - Sky Blue M

Kindly advise return procedure. Thank you.
 
[Re] Order No:160254823 & 160254824
Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101394. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Order No:160254823 & 160254824
Hi Seller,

Clothes already post back to you on 13/1/16. Kindly acknowledge and post me the exchange item upon received.
Thank you.
 
[Re] Order No:160254823 & 160254824
Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg
 
[Re] Order No:160254823 & 160254824
Hi Seller,

Singpost record shows that item already delivered to you on 15/1/16. Kindly advise have you sent out the replaced item?

Thanks.
 
[Re] Order No:160254823 & 160254824
Hi,

Thanks for your message.
For the replacement, we estimate you will receive it within next week.

Thank you
OBDesign.sg