OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
15.90

OBDESIGN 15.9 NETT SALEOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PURE LACE DESIGN QUARTER LENGTH TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

See all OBDESIGN 15.9 NETT SALE items

Customer who recommended this item
9 (Based on 9 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ PURE LACE DESIGN QUARTER LENGTH TOPS ★ S-XXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Recommend Sep 20, 2016 tan*******
Highly Recommend Sep 02, 2016 whi*******
Recommend May 19, 2016 san*******
Highly Recommend Mar 30, 2016 jan*******
Recommend Mar 29, 2016 chi*******
Highly Recommend Mar 22, 2016 shy*******
Recommend Jan 18, 2016 chu*******
Highly Recommend Dec 28, 2015 whi*******
Highly Recommend Dec 07, 2015 see*******

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-12-27
chu*******
User

Hi

Received the package from Singapore Post today. Package was already opened when in the letter box.

I would like to request for an exchange of size from 3XL to L as it is way too big for me.

Hope to hear a favourable reply from you.

Thanks

User

Hi,

Thanks for your message.
May I know which size that you prefer to exchange?

Thank you
OBDesign.sg

User

Hi
Size L.

Thanks

User

Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101373. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi

Hand delivered the blouse to your office this afternoon. Please advise when you will send the Size L to me.

Thanks

User

Hi,

Thanks for your message.
We recommend you mail back the clothing to us.

Thank you
OBDesign.sg

User

Hi

Its already on your office table. Please check and advise when I can receive the size L.

thanks

User

Hi,

Thanks for your message.
We will check with our stuff and update to you.

Thank you
OBDesign.sg

User

Hi

May I know when I will receive my blouse?

Thanks

User

Hi,

Thanks for your message.
We will update to you by monday.

Thank you
OBDesign.sg

User

Hi

Today is already Tuesday,may I know the status.

Thank you.

User

Hi,

Thanks for your message.
We estimate you will receive the clothing within next week.

Thank you
OBDesign.sg

User

Received with thanks.

User

Hi,

Thanks for your message.
We're glad to hear you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

Answered
2015-12-17
jwm*******
User

Hi seller, please advise the top as per photo attached, what size i should order? Bust 97cm, waist 84cm, hip 103cm. Thks

User

Hi,

Thanks for your message.
We recommend you take size L.

Thank you
OBDesign.sg

User

Hi seller, thank you for replying. I will order a lot of items from you at one go. Please help to carefully advise the size.thank you.

User

Hi,

Thanks for your message.
Yes, we recommend you take size L.

Thanks for your support.
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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