OB Design
OB Design Join Fellow
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POWER MINISHOP RATE 90%
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OBDESIGNOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ RIBBED STRIPE SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

See all OBDESIGN items

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ RIBBED STRIPE SHORT SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
21 (Based on 23 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Photo Review (6)

Customer Photo Review board
Jul 15, 2017
sha*******
Jul 11, 2017
fio*******
Jun 28, 2017
jer*******

Highly Recommend Nice

Nice top :)..........................

Color:Deep Blue | Size:XXXL(+S$3.10)

+ Add this option
May 17, 2016
jon*******
May 05, 2016
aac*******

Customer Review (23)

Customer Review board
Rating Feedback Date Written by
Recommend Jul 18, 2017 qqm*******
Highly Recommend Jul 13, 2017 che*******
Recommend Jul 11, 2017 fio*******
Recommend Jul 10, 2017 sha*******
Recommend Jun 28, 2017 jer*******
Recommend Jun 22, 2017 jme*******
Recommend Jun 06, 2017 ezy*******
netural May 29, 2017 ixu*******
Recommend May 12, 2017 ben*******
Recommend May 11, 2017 c2h*******

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(8)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
27641488 Inquiry related cancel and refund from sha**** sha******* 2017-07-16 Answered
I have return the shirt n send by smartpac as instructed-see packaged with bar code.
 
[Re] Inquiry related cancel and refund from sha****
Hi,

Thanks for your message
We will update to you once we receive your return clothing

Thank you
OBDesign.sg
27599477 Inquiry related cancel and refund from sha**** sha******* 2017-07-12 Answered
I recd the shirt on monday n was torn- see photo
My order #220819446
Delivery: rzy express / 2300159051.
Pls do an exchange, thanks.
 
[Re] Inquiry related cancel and refund from sha****
Hi,

Thanks for your message
May I know the original packing is still available?

Thank you
OBDesign.sg
 
[Re] Inquiry related cancel and refund from sha****
Yes
 
[Re] Inquiry related cancel and refund from sha****
Hi,

Thanks for your message
Can you please kindly return the clothing to:

OBDesign
2022 Bukit Batok St 23 #02-162
Singapore 659527

Can you put a paper into the parcel and write the RMA number: RMA102202. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).

Please send back the clothing to us within 7 days. Please ensure all the return clothing is with the original condition and package, unworn, unwashed and unaltered. Non-fulfilment will result in item(s) being rejected and customers shall bear the return delivery charges.

Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
26772126 Inquiry for the item from koh**** koh******* 2017-05-08 Answered
Hi here is the order number
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message.
May I know do you receive the clothing?

Thank you
OBDesign.sg
26754522 Inquiry for the item from koh**** koh******* 2017-05-06 Answered
Here is additional photo
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
Can I get the order number for this clothing?

Thank you
OBDesign.sg
26754518 Inquiry for the item from koh**** koh******* 2017-05-06 Answered
Hi received the Blouse with a big tear. Please replace or refund. You can collect it back if you wish to.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
Can I get the order number for this clothing?

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi this is the order number
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA102116. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost). Please send back the clothing to us within 7 days.

Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg
 
[Re] Inquiry for the item from koh****
I don't know how to send a parcel. Please come and pick it up. Otherwise when u send the clothing to me just collect back this piece. This is a lapse on your side so I hope you can lessen trouble for me and resolve this.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We're sorry to inform you we can't request shipping company to pickup the parcel, we will refund the shipping fee ($3.99) to you once customer return back the defect clothing to us. We will send back the return clothing to OB Taiwan to check the defect

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi posted
 
[Re] Inquiry for the item from koh****
It cost 3.80. Please advise how you will refund the shipping to me
 
[Re] Inquiry for the item from koh****
Here is the rma number I included
 
[Re] Inquiry for the item from koh****
Hi?
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will update to you once we receive your return clothing

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi item has been delivered yesterday. Please advise when u will refund my shipping and replace my torn Blouse.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will check the return parcel and update to you by today

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi what's the update.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will arrange ship out the clothing to you

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi what about the refund of shipping? I paid 3.80 for smartpac to mail the torn clothing to you.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will refund the shipping fee to you

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi may i know how you want to refund? Account number?
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will refund to your Qoo10 account

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
May i have an update on the refund of shipping and replacement of torn clothing.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will make a refund to you once you receive your return clothing

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi I've received the clothing. May I have the refund.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will refund to you within this 2 days

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi i have not seen any updated or refund reflected in my account. Can you please update me.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We will refund to you by today

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi where can I see the refund? I don't see it anywhere.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We're refund to you by Qoo10

Thank you
OBDesign.sg
 
[Re] Inquiry for the item from koh****
Hi it's been more than a month.. I've been messaging you about refunds. It was promised to be done yet time and again it wasn't. There is no credibility in your words as a seller. I've been buying from ob alot.. This is a very bad experience having to chase for a 3.99 refund like that. Please exercise your promise to refund.
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
Qoo10 already refund to you in Jun 6th

Thank you
OBDesign.sg
26732698 Inquiry for the item from koh**** koh******* 2017-05-04 Answered
Hi it's been more than a week. There is no update on the tracking status. What's happening
 
[Re] Inquiry for the item from koh****
Hi,

Thanks for your message
We have already reply to you in another message

Thank you
OBDesign.sg
21940139 Items not received for Order Nos. 170226104/170226105/170226106 ade******* 2016-04-24 Answered
Hi!

I have not received the above items. Please refer to my enquiry dated 22 Apr informing you that the consignee's name is not me.
Item tracking under consignment note 158000300043780 has shown that the parcel has been delivered and I have not received it.
The matter is serious as someone else has received my parcel.

Please trace my parcel and arrange for delivery as soon as possible.

Thank you.
 
[Re] Items not received for Order Nos. 170226104/170226105/170226106
Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg
 
[Re] Items not received for Order Nos. 170226104/170226105/170226106
Hi!

I've checked for 3 days and there's nothing so far. When I checked with the courier service on Friday, 22 Apr afternoon before the delivery was made, they said that item is for Yishun area. I am living in Sengkang.
So definitely the item was delivered to a different person later that day.

Please replace my items as soon as possible because it has been more than 2 weeks since the date of my order on 14 Apr.

Thank you!
 
[Re] Items not received for Order Nos. 170226104/170226105/170226106
Hi,

Thanks for your message.
We're sorry about that and we will resend the clothing to you via singpost from our singapore warehouse and you will receive it within this week.

Thank you
OBDesign.sg
21906764 Wrong consignment no. 158000300034780 ade******* 2016-04-22 Answered
The courier company has informed me that my parcel (3 blouses under order no. 102046430 Apr 14, 2016 ) under the consignment no. 158000300034780 is not addressed to me but to someone living in Yishun. I'm in Sengkang. Please locate my parcel and advise when it will be delivered to me.

Thank you!
 
[Re] Wrong consignment no. 158000300034780
Hi,

Thanks for your message.
We're sorry about that and we will resend the clothing to you from our singapore warehouse and you will receive it within this week.

Thank you
OBDesign.sg

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