OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ROUND NECK LONG SLEEVE MOHAIR SWEATERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 30% Cotton + 70% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ROUND NECK LONG SLEEVE MOHAIR SWEATERS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
21307193 Exchanges fly******* 2016-03-08 Answered
Hi, may I know what's the status of the two pieces of clothing which were sent back for exchanges on sizing? It has been three months now, and your number has been uncontactable. The reference number is RMA101388.
 
[Re] Exchanges
Hi,

Thanks for your message.
We haven't receive your return clothing, may I know do you have tracking number for this parcel?

Thank you
OBDesign.sg
 
[Re] Exchanges
It was delivered to your office at Kramat Lane and handed over personally to the lady at the office. Have visited your office last month after the CNY period to seek an explanation, but the lady wasn't in there.
 
[Re] Exchanges
Hi,

Thanks for your message.
We will check with our stuff and update to you.

Thank you
OBDesign.sg
 
[Re] Exchanges
Ok, thank you! I have the Whatsapp messages for reference if you will require it while checking, just message me and I'll send them over.
 
[Re] Exchanges
Hi,

Thansk for your message.
We will update to you within this 2 days.

Thank you
OBDesign.sg
 
[Re] Exchanges
Ok, thank you!
 
[Re] Exchanges
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg
 
[Re] Exchanges
Have you checked with your staff about the goods?? Can I get a refund?
21248794 pink whi******* 2016-03-03 Answered
hi, may i confirm the availability of the pink top? if i were to purchase it together with other items, is there free shipping?

thanks.
 
[Re] pink
Hi,

Thanks for your message.
The pink top is available, you will enjoy free shipping when purchase over $28.00.

Thank you
OBDesign.sg
 
[Re] pink
hi, where do i select free shipping? i'm already at the payment page and the amount to be paid still includes shipping fee. thanks.
 
[Re] pink
Hi,

Thanks for your message.
Can you screenshot the page and send to us? We will check it for you.

Thank you
OBDesign.sg
 
[Re] pink
Pls see attached. Even without using coupon, the amount doesn't change.
 
[Re] pink
Hi,

Thanks for your message.
Can you take a photo for the clothing that you prefer?

Thank you
OBDesign.sg
 
[Re] pink
As per attached, two pieces.
 
[Re] pink
Hi,

Thanks for your message.
We found the cart is without shipping fee, do you have any question?

Thank you
OBDesign.sg
 
[Re] pink
hi, i've placed an order already and the status is still shipping requested. may i have the most updated status? thanks.
 
[Re] pink
Hi,

Thanks for your message.
We will update the tracking to you by today.

Thank you
OBDesign.sg
 
[Re] pink
I‘m not able to track nor check the location of my item. It still shows no such item after 1 week. Pls check and update, thanks.
 
[Re] pink
Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it within this week. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Policy & Notice