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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ROUND NECK PUFFED SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

See all JooJooClub items

Customer who recommended this item
18 (Based on 18 reviews)
Customer Satisfaction Score
95%
  • Product 100%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 35% Cotton + 65% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ ROUND NECK PUFFED SLEEVE TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (7)

Customer Photo Review board
May 04, 2016
she*******
Mar 31, 2016
miz*******
Mar 20, 2016
yon*******
Mar 20, 2016
ahb*******
Mar 17, 2016 1
ama*******

Customer Review (18)

Customer Review board
Rating Feedback Date Written by
Recommend May 27, 2016 xia*******
Highly Recommend May 15, 2016 miz*******
Highly Recommend May 12, 2016 che*******
Recommend May 11, 2016 hui*******
Highly Recommend May 11, 2016 ch_*******
Highly Recommend May 09, 2016 ser*******
Recommend May 09, 2016 wil*******
Recommend May 04, 2016 she*******
Highly Recommend Apr 02, 2016 sg4*******
Highly Recommend Mar 31, 2016 miz*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-04-06
ser*******
User

will there be any more restock? roughly when will restock?

User

Hi,

Thanks for your message
We're sorry to inform you we're not sure for the accurate restock date for this clothing

Thank you
OBDesign.sg

Answered
2016-06-22
lov*******
User

I have not receive my item ..............

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

Answered
2016-06-18
lov*******
User

Up to today. I still have not receive your item. Very disappointed.

User

Hi,

Thanks for your message.
May I know the order number? We will check it for you.

Thank you
OBDesign.sg

User

171526939

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

No no no letter box....................

User

Hi,

Thanks for your message.
The parcel is lost and we will arrange resend the clothing to you.

Thank you
OBDesign.sg

Answered
2016-04-11
ber*******
User

Hi,

When r u going to replenish stock for XXL size on most of your color like Dark Red, Orange n Black?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

User

Kindly inform me when u have stock … ?

User

Hi,

Thanks for your message.
Can you leave your email address to us? We will email to inform you once we restock.

Thank you
OBDesign.sg

Hi,

Thanks for your message.
We will email to inform you once we restock.

Thank you
OBDesign.sg

Answered
2016-03-25
yan*******
User

When New Stock (Dark Red & Cocoa 'M' size) coming ?
Actual date ?

Pls inform me !

Reply ASAP !
Thanks.

User

Hi,

Thanks for your message.
Normlly we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

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