OB Design
OB Design Join Fellow
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SHORT SLEEVE COLLARED SHIRTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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Customer who recommended this item
3 (Based on 5 reviews)
Customer Satisfaction Score
95%
  • Product 80%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SHORT SLEEVE COLLARED SHIRTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Mar 09, 2016
ahb*******

Customer Review (5)

Customer Review board
Rating Feedback Date Written by
Not Recommend Mar 13, 2016 soh*******
Recommend Mar 09, 2016 ahb*******
Not Recommend Feb 10, 2016 Bik*******
Highly Recommend Dec 02, 2015 ecl*******
Recommend Sep 01, 2015 wls*******

Item Q&A(1)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-01-08
fri*******
User

Hi, my Waist - 110cm , Hip - 118cm , Bust - 110cm and Shoulder (flat) - 43cm. What size should i get? I am looking at the green colour one. I need it urgently by 17th Jan, is it possible?

User

Hi,

Thanks for your message.
We recommend you take size 2XL, normally you will get it in next week if you order by today.

Thank you
OBDesign.sg

User

I am afraid on the sizing, is it possible that i order both XL and 2XL to see the fitting and return the one that i can't wear to get the refund? It's kind of urgent to get the blouse as it is for a wedding, so i do not have time to just order 1 size and process the exchange.
Hope to hear from you asap :)

User

Hi,

Thanks for your message.
We can't refund to you if the clothing did not fit you but you can exchange to another clothing for exchange.

Thank you
OBDesign.sg

User

Okay, then I will order 2 of the sizes and exchange for another piece for the one that doesn't fit. It will be alright right?

User

Hi,

Thanks for your message.
It's ok, if you have any questions, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Yes, i saw that my shipping is scheduled to be on the 15th Jan. Is it possible to schedule my shipping at earlier date? I really need it by 19th, hope you can help me. Really appreciate your help.

User

Hi,

Thanks for your message.
We will try our best to ship the clothing to you asap.

Thank you
OBDesign.sg

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