OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
22.90

JooJooClubROMPERS JUMPSUIT OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SLEEVELESS JUMPSUIT WIDE LEG PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL

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Customer who recommended this item
21 (Based on 33 reviews)
Customer Satisfaction Score
75%
  • Product 80%/100%
  • Price 80%/100%
  • Delivery 60%/100%
  • Service 80%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ SLEEVELESS JUMPSUIT WIDE LEG PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (33)

Customer Review board
Rating Feedback Date Written by
Recommend May 16, 2016 che*******
Highly Recommend May 13, 2016 pur*******
Highly Recommend May 13, 2016 she*******
netural May 03, 2016 cam*******
netural May 01, 2016 mis*******
Highly Recommend Apr 30, 2016 shi*******
Recommend Apr 30, 2016 reg*******
netural Apr 29, 2016 hel*******
netural Apr 29, 2016 Hen*******
Highly Recommend Apr 23, 2016 Xin*******

Item Q&A(21)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-07-31
yil*******
User

Hi buyer, since ther clothings has no more size l which I wanted. Can you do a refund instead? Thanks

User

Hi,

Thanks for your message.
Do you want exchange the color from black to purplish red?

Thank you
OBDesign.sg

Answered
2016-07-06
yil*******
User

Hi, I have purchased the item and returned using smartpac because the jumper is too big! However till now I have yet to receive the exchange to L size from my original XL. Please inform me if the item is no longer available and please do a refund for me. The wait is too Long as I have waited for 6 months :(

User

Hi,

Thanks for your message.
We're sorry to inform you the clothing is currently out of stock, may I know do you want exchange to another clothing?

Thank you
OBDesign.sg

Answered
2016-06-08
yil*******
User

.

User

Hi,

Thanks for your message.
May I know the order number?

Thank you
OBDesign.sg

Answered
2016-05-15
yil*******
User

Hi, I have used smartpac to return the item and it has been 2 weeks or so since I last hear about the exchanging. I want to exchange from size l to m because l is too big. Please let me know when my item will reach

User

Hi,

Thanks for your message.
May I know the order number and we will check it for you.

Thank you
OBDesign.sg

Answered
2016-05-05
agy*******
User

please advise when do will u have stock for one piece pants size XL in blue? Thanks!

User

Hi,

Thanks for your message.
The size XL is currently available, so you can add it to your cart now.

Thank you
OBDesign.sg

Answered
2016-05-04
gao*******
User

Please Restock all design. Please Restock all colours. Please Restock all designs. PLEASE let me knoe once you Restock. Thanks.

User

Hi,

Thanks for your message.
May I know which size you prefer?

Thank you
OBDesign.sg

Answered
2016-05-02
fiq*******
User

Hi will you be restocking one piece pants in blue size s?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-04-26
yil*******
User

Hi, thank you for your advice on the exchanging. I have just used smartpac to return the item to the stated address in your previous correspondence. Hope to hear from u soon

User

Hi,

Thanks for your message.
We will update to you once we receiev your return clothing.

Thank you
OBDesign.sg

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