OB Design
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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ STRIPED PLEATED SHORTS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

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Customer who recommended this item
12 (Based on 17 reviews)
Customer Satisfaction Score
95%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 75%Linen + 25% Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ STRIPED PLEATED SHORTS PANTS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ OL ★ COMFY ★

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BOOKMARK 1 2 3 4 5 6 7

Customer Review (17)

Customer Review board
Rating Feedback Date Written by
netural Apr 23, 2016 Yee*******
Recommend Mar 29, 2016 hoy*******
netural Mar 27, 2016 Ser*******
Recommend Mar 24, 2016 joa*******
Highly Recommend Mar 23, 2016 jes*******
Recommend Mar 23, 2016 ong*******
Recommend Mar 21, 2016 joa*******
Recommend Mar 20, 2016 yon*******
Highly Recommend Mar 19, 2016 wsh*******
Recommend Mar 14, 2016 jer*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-03-11
jen*******
User

Hi, no more Size S for blue. Will it be restocked?

Really wish.

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-03-11
jen*******
User

Hi, no more Size S for blue. Will it be restocked?

Really wish.

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-03-11
cel*******
User

When the S size for blue color will available?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-03-07
jer*******
User

My orders no 164955774 & 164955775 made on 26 Feb 2016 have yet been received. Please help me check on the status. Thanks.

Jeraldine

User

Hi,

Thanks for your message.
We estimate you will receive it within this week, please let us know if you didn't receive it withint his week.

Thank you
OBDesign.sg

Answered
2015-07-24
mit*******
User

Hi, the pants are too small. Can i exchange?

User

Hi,

Thanks for your message.
May I know which size that you want to exchange? We will check whether the size you want is available for you to exchange.

Thank you
OBClub

User

Hi, i need to exchange to L size.

User

Hi,

Thank you for your message. Can you please kindly return the pant to:

OBClub
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101197. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OB

User

Hi, i have mailed the items back to you.

User

Hi,

Thanks for your message.
We will update to you once we receive your return clothing.

Thank you
OB

User

Hi, have you received my returned package? Thanks.

User

Hi,

Thanks for your message.
We haven't receive your return clothing, we will update to you once we receive your return clothing.

Thank you
OB

User

Hi, its been more than a week since i sent back the items. Have you received them? Please send the exchanged items as soon as you can. Thanks.

User

Hi,

Thanks for your message.
Yes, we have already receive your return clothing. We estimate you will receive your clothing within next week.

Thank you
OBDesign.sg

User

Hi, i have received the exchanged parcel. But there's only 1 item (striped shorts) in the parcel. I returned 2 items. I am missing the item as per pic, in size L.

User

Hi,

Thanks for your message.
We found another clothing in size L is currently out of stock and we will restock it in monday, we estimate you will receive it in next week.

Thank you
OBDesign.sg

User

I see. No problem. Thanks for letting me know.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Hi,

I have yet to receive one more item as per pic in size L. Thanks.

User

Hi,

Thanks for your message.
We will check it and update to you.

Thank you
OBDesign.sg

User

Hi,

Just checked my mailbox and I have received the item. Thanks.

User

Hi,

Thanks for your message.
We're glad to hear you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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