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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ U-NECK SLEEVELESS MAXI TANK DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 35% Cotton + 65% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ U-NECK SLEEVELESS MAXI TANK DRESS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 99 (88%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (33)

Customer Photo Review board
Dec 01, 2016 0 0
che*******

not recommendneturalrecommendHighly recommend Received!!

Thanks. Like it........

Color:Royal Blue | Size:M

+ Add this option
Oct 14, 2016 0 0
nan*******
Oct 06, 2016 0 0
dai*******

not recommendneturalrecommendHighly recommend Recieved it

This is my 2nd already.. i really love the quality. Will definitely order again... thx

Color:Blue Violet | Size:XXXL(+S$3.40)

+ Add this option
Sep 23, 2016 0 0
nor*******
Sep 19, 2016 0 0
jad*******

Customer Review(112)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-12-01 che*******
not recommendneturalrecommendHighly recommend 2016-11-29 jen*******
not recommendneturalrecommendHighly recommend 2016-11-29 tan*******
not recommendneturalrecommendHighly recommend 2016-11-27 saw*******
not recommendneturalrecommendHighly recommend 2016-11-24 yye*******
not recommendneturalrecommendHighly recommend 2016-11-19 saw*******
not recommendneturalrecommendHighly recommend 2016-11-11 sga*******
not recommendneturalrecommendHighly recommend 2016-11-11 tan*******
not recommendneturalrecommendHighly recommend 2016-11-09 sgo*******
not recommendneturalrecommendHighly recommend 2016-11-08 ilo*******
Item Q&A(15)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
24433323 Size Restock Please cut******* 2016-11-01 Answered
  Hi Seller,

Kindly restock XXXXL size for all dresses please... I am soooooooooo keen to buy them.

Thank u :)
 

[Re] Size Restock Please
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

24406990 Restock-Army Blue ich******* 2016-10-30 Answered
  Dear seller
It seems the Army Blue Colour is out of stock for a size : MEDIUM.
Will you be restocking this item?
 

[Re] Restock-Army Blue
Hi,

Thanks for your message.
May I know the color you're prefer is royal blue?

Thank you
OBDesign.sg

 

[Re] Restock-Army Blue
Dear seller, I meant to type "DENIUM BLUE". Size M.
Will you restock this Item soon?

 

[Re] Restock-Army Blue
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

 

[Re] Restock-Army Blue
Thank you seller for your reply.
I hope to see the Demi Blue Colour in your sale stock soon.

Cheers.

 

[Re] Restock-Army Blue
Hi,

Thanks for your message.

If you have any questions, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

24023804 Change of size Car******* 2016-09-29 Answered
  Hi. I bought two pcs of L size dress but they are too big. I had followed your steps to request for exchange via the system. Can you help? Thanks.
 

[Re] Change of size
Hi,

Thanks for your message.
We found the denim blue color in size M is currently out of stock, do you want exchange to another color?

Thank you
OBDesign.sg

 

[Re] Change of size
Oh. I will take turquoise and yellow in M size.

Can you advice how to return the 2 dresses to you.

Thanks.

 

[Re] Change of size
Hi,

Thank you for your message.
Can you top up the shipping fee $3.99 to 426-377-608-3 -UOB, please send the receipt to us once top up.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101802. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

 

[Re] Change of size
Hi. I had just transferred $3.99 to you. Pls check. I will send the items back to you via singpost smartpac tomo.

 

[Re] Change of size
Hi,

Thanks for your message.
Can you take a photo for the receipt and send to us?

Thank you
OBDesign.sg

 

[Re] Change of size
Hi. Pls refer to image attached.

 

[Re] Change of size
Hi,

Thanks for your mesage.
We will update to you once we receive your return clothing.

Thank you
OBDesign.sg

 

[Re] Change of size
Hi. I had already sent you back the 2 dresses via smartpac 2 weeks ago. Would like to check whether you have received it and when will you be sending me the dresses in M size?

 

[Re] Change of size
Hi,

Thanks for your message.
We have alrady arrange ship out the replacement to you from Taiwan

Thank you
OBDesign.sg

 

[Re] Change of size
Great. Thanks.

 

[Re] Change of size
Hi,

Thanks for your message
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

23950736 item not received? tri******* 2016-09-23 Answered
  Hi in the shipping info it stated that the item has been delivered from Singapore on 7 Sep. Its 23 Sept now and I still haven;t receive the item. Pls advise? The item is already in Singapore and was posted out from TPE since beginning of Sept. Pls advise
 

[Re] item not received?
Hi,

Thanks for your message.
Can you call citylink (6344-3377)to redlivery the clothing to you? The tracking number is 158000300042643

Thank you
OBDesign.sg

 

[Re] item not received?
Hi i dont think its appropriate that me as a customer need to call to that number just to check on a product that i expect to receive since weeks ago? Especially since i paid close to $4 for delivery service?

If its insistent that i need to make this call MYSELF, then i would like to have a refund for the item. I dont want it anymore. Thanks

 

[Re] item not received?
Hi,

Thanks for your message.
Can you call citylink to arrange resend the clothing? We're not sure when you're available in home.

Thank you
OBDesign.sg

 

[Re] item not received?
if thats the case i would like to have a refund. No delivery was make to me at all, so how can it claim that you guys are not sure when will i be at home when there's no delivery make in the first place? In fact everyday someone will be at home

I would like to have refund. Kindly expedite asap thanks

 

[Re] item not received?
Hi,

Thanks for your message.
Can you let us know which day you're at home and we can arrange citylink to deliver the clothing to you.

Thank you
OBDesign.sg

 

[Re] item not received?
Someone will be at home everyday from 430pm onwards. Someone will also be at home whole day on weekends to collect on my behalf

22553002 Same shop? Urgent bra******* 2016-05-31 Answered
  Hi,

I read from the first question that item no: 418651226 is the same as this maxi dress listing.

If that's the case, may I know when will my items be shipped out as I need them by Fri 3rd June 2016? My cart no is 102930429, order nos 175464557 & 175464558 & I ordered on 28th May 2016. Up till now, my shipping statues is still "shipping requested".

Thank you.
 

[Re] Same shop? Urgent
Hi,

Thanks for your message.
We're sorry to inform you the order 175464557 and 175464558 is not found in our system.

Thank you
OBDesign.sg

 

[Re] Same shop? Urgent
Hi,

May I know if it's the same shop under yours? If yes, then I'll purchase from you instead as the seller did not reply my messages.

Thank you.

 

[Re] Same shop? Urgent
Hi,

Thanks for your message.
We're sorry to inform you it's difference.

Thank you
OBDesign.sg

 

[Re] Same shop? Urgent
Hi,

Thank you for your reply. In that case, I'll purchase from you instead. May I know why we can't purchase more than 2 maxi dresses at a time? Also, if I purchase today, may I know when can I receive the items?

Thank you.

 

[Re] Same shop? Urgent
Hi,

Thanks for your message.
May I know which clothing you're mention? Can you give us the item code so that we can more easy to find out the clothing you're prefer.

Thank you
OBDesign.sg

 

[Re] Same shop? Urgent
Hi,

Item code: 448438943

I'm interested in purchasing more than 2 maxi dresses after i confirm my actual sizing. May I know when will restocks for XS & S come in?

Thank you.

 

[Re] Same shop? Urgent
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

22479371 Size bra******* 2016-05-25 Answered
  Hi,

My sizes are:

Bust 32"
Waist 25"
Hips 38"-39"
Height 1.65m

May I know which size should I get if I prefer the dress to be slightly loose around the hip area only?

Thank you!!
 

[Re] Size
Hi,

Thanks for your message.
We recommend you follow the actual wearing report to choose the size.

Thank you
OBDesign.sg

 

[Re] Size
Hi,

I tried following but because of my hip size, i can't choose L when my top is XS..i'm considered slim at 49kg so L would look too big on me..

 

[Re] Size
Hi,

Thanks for your message.
We recommend you take size S.

Thank you
OBDesign.sg

22471759 Colours in English bra******* 2016-05-24 Answered
  Hi,

Is it possible to include the colours in english beside the dresses as not everybody can read chinese?

Thank you!!
 

[Re] Colours in English
Hi,

Thanks for your message.
We will put the color in english wording asap.

Thank you
OBDesign.sg

22449169 Order No. 174728779 and 174728780 bab******* 2016-05-23 Answered
  Hi, just to check by when will Order No. 174728779 and 174728780 be posted out and when will receive in Singapore?. Thanks.
 

[Re] Order No. 174728779 and 174728780
Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it within next week. Please let us know if you didn't receive it within next week.

Thank you
OBDesign.sg

 

[Re] Order No. 174728779 and 174728780
Hi, has the items been posted out?

 

[Re] Order No. 174728779 and 174728780
Hi,

Thanks for your message.
We will arrange ship out the clothing within this week.

Thank you
OBDesign.sg

 

[Re] Order No. 174728779 and 174728780
Hi, i have not yet receive the items and ghe status is reflected as preparing for delivery. Has item been posted out?

 

[Re] Order No. 174728779 and 174728780
Hi,

Thanks for your message.
The clothing is on the way from Taiwan we estimate you will receive the clothing within next week.

Thank you
OBDesign.sg

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