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JooJooClubOB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ V-NECK LONG SLEEVE STRIPED TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material 35% Cotton + 65% Polyester (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ OBDESIGN ★ ORANGEBEAR ★ V-NECK LONG SLEEVE STRIPED TOPS ★ S-XXXXL SIZE ★ PLUS SIZE ★ VARIOUS COLOR ★ OFFICE ★ TRAVEL ★ WEEKEND ★ HOLIDAY ★ WORK ★ CASUAL ★ COMFY

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BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 3 (75%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (1)

Customer Photo Review board

not recommendneturalrecommendHighly recommend Great buy

Always buy from this seller. Delivery is fast Love the blouse and dresses

Color:Blue | Size:L

+ Add this option
Jul 17, 2016 0 0
ter*******

Customer Review(4)

Customer Review board
Rating Feedback Date Written by
not recommendneturalrecommendHighly recommend 2016-08-09 kih*******
not recommendneturalrecommendHighly recommend 2016-07-17 ter*******
not recommendneturalrecommendHighly recommend 2016-07-13 rav*******
not recommendneturalrecommendHighly recommend 2016-03-09 eff*******
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
23326222 Exchange kih******* 2016-08-02 Answered
  Hi,
I bought 3 shirts from you but this shirt is seriously a letdown. It has so much flyaways that it looks like a shirt that have been used. It seriously looks like old stock.
Just look at the amount of flyaway on the shirt.*pict is attached *
(I took a close up pict of the shirt to show you just how much flyaways there is on the shirt)
I want to have an exchange for this shirt.
Cart no.: 104083805
 

[Re] Exchange
Hi,

Thanks for your message.
May I know which clothing and how many pcs of clothing you're prefer to exchange the clothing?

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
only 1 piece of clothing need an exchange. The order no.: 182506940

 

[Re] Exchange
Hi,

Thanks for your message.
May I know do you want exchange to another clothing?

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
if change to "item code: 465571389"?
color: Burgundy, size: XL

How should I proceed with the exchange procedure?

 

[Re] Exchange
Hi,

Thank you for shopping with us. If the clothing you receive does not fit you, you are very welcome to return the clothing to us in exchange for another size or style of your preference. Please kindly understand that we will need to charge you a shipping fee of $3.99 to send your exchange clothing to you. Thank you and please visit our store for more new arrivals every week.

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
But problem is not that the clothes does not fit me. The quality of the shirt is so bad. So much lint on the clothes. It does not look new at all. You should be the one bearing the shipping because the fault lies in your side as you did not make sure that the quality of the shirt is good before shipping it to me.

 

[Re] Exchange
Hi,

Thank you for your message.
Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101707. We will resend you a clothing after we receive your return clothing. We recommend you post back the clothing via Smartpac (Singpost).
Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

 

[Re] Exchange
Hi,
I have return the clothing to you. According to the tracking system, you have received the clothing. May I know when will you resend me the replacement?
Thank you.

 

[Re] Exchange
Hi,

Thanks for your message.
We will send the replacement to you within this week.

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
Have you send the replacement?
I have not received the package until now.

 

[Re] Exchange
Hi,

Thanks for your message.
We wil resend the clothing to you.

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
please inform me when you have resend the clothing.
Thank you so much for the reply.

 

[Re] Exchange
Hi,

Thanks for your message.
We have already ship out your clothing and the tracking number is SM600667657SG - singpost

Thank you
OBDesign.sg

 

[Re] Exchange
Hi,
I have received the replacement.
Thank you so much for the replies for all this time.

 

[Re] Exchange
Hi,

Thanks for your message.
We're glad to hear you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

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