OB Design
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★SHIMMER SLEEVELESS MESH TULLE SHIFT A-LINE DRESS ★ PREMIUM QUALITY ★

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★SHIMMER SLEEVELESS MESH TULLE SHIFT A-LINE DRESS ★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-10-21
ali*******
User

Hello seller

Just wanna check.. if my bust size is 38 and waist is 35. should i go for L or XL? love your products. :)

thanks

Alice

User

Hi,

Thanks for your message.
We recommend you take size XL but the size XL currently is out of stock.

Thank you
OBDesign.sg

User

hi seller

will it be restocked? im considering to purchase it for a upcoming event in december.

thanks

ALICE

User

Hi,

Thanks for your message.
Can you leave your email to us, we will email to inform you once we restock.

Thank you
OBDesign.sg

User

hi seller

my email is alicekhoolh1985@gmail.com

thanks

alice

User

Hi,

Thanks for your message.
We will email to inform you once we restock.

Thank you
OBDesign.sg

Answered
2015-10-15
peg*******
User

Hi seller, is this dress the cutting small?

User

Hi,

Thanks for your message.
Can you give us your bust and waist size? We can recommend the size that you wear for this dress.

Thank you
OBDesign.sg

User

Hi, my bust size is 40 & waist is 38

User

Hi,

Thanks for your message.
We recommend you take size 2XL.

Thank you
OBDesign.sg

User

Hi, Ineould like to check with you is the cutting for this round neck sleeveless A-Line dress the same with the sleeveless Mesh A-Line Dress?

User

Hi,

Thanks for your message.
May I know which sleeveless mesh A-Line dress that you mention? Can you give us the item code? Normally is not the same cutting, we recommend you check the size chart, it will more accurate.

Thank you
OBDesign.sg

User

424787719 & 429226065
My bust size is 40 & waist is 38.
I have given allowance for the bust & waist. This 2 dress is it stretchable?

User

Hi,

Thanks for your message.
This 2 pcs clothing cutting is similar, so we recommend you take size 2XL.

Thank you
OBDesign.sg

Answered
2015-04-13
she*******
User

When will restock?

User

Hi,

Thanks for your message.
May I know which color that you prefer?

Thank you
OBClub

User

Black

User

Hi,

Thanks for your message.
We will restock and update our Qoo10 inventory in everyweek, so you can visit our store and buy it in next week.

Thank you
OBClub

Address
2022 BUKIT BATOK STREET 23 #02-162
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