OB Design
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MINISHOP RATE 90%
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG TROUSERS PANTS ★ PREMIUM QUALITY ★

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Customer who recommended this item
46 (Based on 51 reviews)
Customer Satisfaction Score
92%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 100%/100%

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Suiting (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG TROUSERS PANTS ★ PREMIUM QUALITY ★

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Photo Review (11)

Customer Review (51)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Mar 13, 2017 Ela*******
Highly Recommend Feb 10, 2017 rut*******
Highly Recommend Jan 22, 2017 lix*******
Highly Recommend Jan 14, 2017 wai*******
Recommend Dec 29, 2016 san*******
Highly Recommend Dec 24, 2016 wai*******
Highly Recommend Dec 21, 2016 ali*******
Highly Recommend Dec 11, 2016 yel*******
Recommend Dec 07, 2016 lil*******
Highly Recommend Dec 02, 2016 tay*******

Item Q&A(5)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-07
ell*******
User

Hi, are you restocking 3L?
Thanks

User

Hi,

Thanks for your message.
We have already restock it.

Thank you
OBDesign.sg

Answered
2016-02-28
ire*******
User

Hi, till today I have not receive my pants although tracking says that it is delivered. Please advise. My order number is 162528869

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

Hi, I've contacted CityLink and after checking their system they told me that the assigned consignment number's addressee is not me or my address and that you must have made a mistake giving me someone else's consignment number. So another customer of yours received her item but I haven't.

User

Hi,

Thanks for your message.
We found we're using singpost to ship the clothing to you. Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

Thanks for your prompt replies. The parcel is indeed in my letterbox.

User

Hi,

Thanks for your message.
We're glad to hear you have already receive your clothing and hopefully you will like it.

Thank you
OBDesign.sg

Answered
2016-02-18
ah_*******
User

Waiting for 4XL...Please let me know. Thanks

User

Hi,

Thanks for your message.
We have already restock it so you can add it to your cart now.

Thank you
OBDesign.sg

Answered
2016-02-06
ell*******
User

Hi, stock of 3XL still available? Thanks

User

Hi,

Thanks for your message.
Yes, it's currently available.

Thank you
OBDesign.sg

Answered
2015-06-20
jul*******
User

Hi, I would like to enquire about the size for the attached pictures.

I am 1.6m tall, waist size 42. Hip 47 leg 37. I would like to ask, should I get 5XL or 4XL?

I prefer loose on the leg area and fitting on the wrist area. Which size would you recommend?

Thanks in advance!

User

Hi,

Thanks for your message.
We recommend you take size 5L.

Thank you
OBClub

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