OB Design
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JooJooClubOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BOW KNOT KNIT WOOL BLEND JACKET CARDIGAN TOP★ PREMIUM QUALITY ★

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Customer who recommended this item
2 (Based on 3 reviews)
Customer Satisfaction Score
80%
  • Product 60%/100%
  • Price 100%/100%
  • Delivery 60%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BOW KNOT KNIT WOOL BLEND JACKET CARDIGAN TOP★ PREMIUM QUALITY ★

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BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Jun 09, 2015
sha*******

Customer Review (3)

Customer Review board
Rating Feedback Date Written by
netural Jan 15, 2016 che*******
Recommend Jul 10, 2015 faz*******
Recommend Jun 09, 2015 sha*******

Item Q&A(7)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-08-30
pri*******
User

Hi,

thanks for your reply.

May i know whether you are able to whatsapp me when you have restocked Peach Pink for size XL ?
Because i am afraid to take Free size as i am worried might be too tight on me...
Please advise.

Also, may i ask, there are quite alot of other items i saw which i like but either no more colours i want or the size, so does it mean all those no more stock, you will restock them ?


Thank u...

User

Hi,

Thanks for your message.
Can you leave your email address to us and we will email to inform you once we restock.

Thank you
OBDesign.sg

User

Hi,

This box dont allow me to input my email address to u...
Pls advise..

Then do u restock all items that are out of stock or only certain items only? I saw one of your sailor design cardigan, i will attach the picture show u... i want the navy colour... can u advise..

Thank u..

User

Hi,

Thanks for your message.
We found the clothing is currently sold out.

Thank you
OBDesign.sg

User

你好,
请问照片里那女孩穿的白色蕾丝外衣,你有吗 ??
谢谢你。

User

您好,

请问您可以提供商品的代号或商品的标题吗?

谢谢

User

Hi, is the bow knot cardigan restock?

User

Hi,

Thanks for your message.
We're sorry to inform you the clothing is currently out of stock

Thank you
OBDesign.sg

User

Will there be restock ?

User

Hi,

Thanks for your message.
We're sorry to inform you we're not sure for the accurate restock date.

Thank you
OBDesign.sg

Answered
2016-08-26
pri*******
User

Hi may i knw whether you will restock XL for peach pink? Thk u..

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-01-31
lr.*******
User

I have ordered two cardigan since 14 Jan and it's been 2 weeks and I have not received it. the tracking number for city link also has error. Pls advise when will I receive this?

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg

Answered
2016-01-12
hmv*******
User

Size is XL not free size, pls change

User

Hi,

Thanks for your message.
Can you take a photo the label for the clothing? We will check it for you.

Thank you
OBDesign.sg

User

give me your phone, i whatsapp u

User

Hi,

Thanks for your message.
You can whatsapp to 86250962.

Thank you
OBDesign.sg

Answered
2016-01-11
hmv*******
User

Not received yet pls check.

User

Hi,

Thanks for your message.
We have check with shipping company and we estimate you will receive it within this 2 days.

Thank you
OBDesign.sg

Answered
2016-01-11
lr.*******
User

Hi, I am interested to get the violet size S. Will you restock this?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2015-07-27
ahw*******
User

Hi,

Can i request to delivery my item fast, as i saw the comment online that you all need 1 month to delivery the cardigan. Please let me know when can my item be sending to me. Thank You So much.

Regards
Wen Jing

User

Hi,

Thanks for your message.
Our clothing is direct ship out from Taiwan and normally we will take 4 working days to deliver the clothing from Taiwan.

If you have any other questions, please don't hesitate to contact us.

Thanks

Best Regard
OB

User

Hi,

So may i know when will i get my item. Thank You.

Regards
Wen

User

Hi,

Thanks for your message.
We estimate you will receive your clothing in next week.

Thank you
OB

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2022 BUKIT BATOK STREET 23 #02-162
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