OB Design
OB Design Join Fellow
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MINISHOP RATE 90%
24.24

OBDESIGNOB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG SLEEVE OPEN FRONT TWINSET SHIRT TOP BLOUSE★ PREMIUM QUALITY ★

See all OBDESIGN items

Customer who recommended this item
2 (Based on 4 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OB CLUB ★ ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★BASIC LONG SLEEVE OPEN FRONT TWINSET SHIRT TOP BLOUSE★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Photo Review (1)

Customer Photo Review board
Dec 04, 2015
dia*******

Customer Review (4)

Customer Review board
Rating Feedback Date Written by
Recommend Feb 02, 2016 tan*******
netural Jan 19, 2016 jes*******
Highly Recommend Dec 04, 2015 dia*******
netural Aug 25, 2015 app*******

Item Q&A(3)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2016-04-07
sec*******
User

Hi, will there be any restock for 2L Dark Purple?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-01-20
whi*******
User

Hi

Any stock for these:
425055048 in 3L??? NO gray, other color all ok.
442314749, any color, 3L???
438957233, any color, 3L???

Thanks

User

Hi,

Thanks for your message.
The item 425055048 is not available.
Item 442314749 is available for both color.
Item 438957233 is available for white/black.

Thank you
OBDesign.sg

User

Hi

Please confirm any availability for the below:
428257294, any color, 3XL
437876373, any color, 3XL

Hope we can clear this before CNY, thanks =)

User

Hi,

Thanks for your message.
The item 428257294 is available for black color.
The item 437876373 is available for white color.

Thank you
OBDesign.sg

User

Hi

Please send the following 2 top for replacement.
442314749, green, 3XL
437876373, black or white, 3XL

Please advise the shipment.
I hope to received & pay before CNY.
Thanks.

User

Hi,

Thanks for your message.
May I know which order that you need to replace?

Thank you
OBDesign.sg

User

As per subject, "To replace 157917804, check stock first".

Remember???

User

Hi,

Thanks for your message.
Can you top up the difference $17.49 to 426-377-608-3 -UOB. Please send the receipt to us once top up.

Thank you
OBDesign.sg

User

Hi
Please make both our life easier, do mail out the items which confirm sure have stock before I transfer cash.
Previously, I make the effort to open an UOB account just to transfer cash to OB only to be informed no stock.

1. 21 Dec 2015, OB acknowledge the item for exchange, till date I still no receive.
2. 21 Jan 2016, OB confirm the exchange item is out of stock.
3. I reselect this replacement items, I hope to receive your trust to received the items before cash transfer to avoid no stock headache.

Thank you for your understanding. How?? When can send??

User

Hi,

Thanks for your message
The clothing currently is available so we recommend you top up the difference to us asap. We only can send the clothing to you after you top up to us. We're sorry for the inconvenience.

Thank you
OBDesign.sg

User

Hi

Please be reminded that this replacement is since early December 2015, it is more than a month before OB told me no stock & i need to choose others. it is UNREASONABLE for your request to top up first since a reputable brand like OB took almost 2 months to exchange an item. Further more I'm not asking for free replacement, but i'll respect your company policy to pay first.

Can you please confirm the below payment & assure that stock will reach me, thanks:
Replacement items 25.23+22.86 = 48.09
OOS Price 32.42 (Top up 15.67, less 20% 12.54)

I transfer 12.54 + the recent 4 pink top 5.50 = S$18.04, right?????
Please confirm fast to avoid delay, thanks.

User

Hi,

Thanks for your message.
We have already reply to you in another message.

Thank you
OBDesign.sg

Answered
2015-05-09
est*******
User

Is this 2 piece? Can wear separately?

User

Hi,

Thanks for your message.
We're sorry to inform you that the clothing can't seperate.

Thank you
OBClub

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