OB Design
OB Design Join Fellow
34,296 Fellows
$30.00
MINISHOP RATE 90%
15.90

OBDESIGN 15.9 NETT SALEOBDESIGN ★ S-XXXXL ★ PLUS SIZE ★ WOMEN ★ SKINNY PANT ★ TRAVEL ★ OFFICE ★ Work Pants ★ GOOD QUALIT

See all OBDESIGN 15.9 NETT SALE items

Customer who recommended this item
130 (Based on 152 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description OBDESIGN ★ FREE SHIPPING ★ S-XXXL ★ PLUS SIZE ★ WOMEN ★ SKINNY PANT ★ TRAVEL ★ OFFICE ★ Work Pants ★ GOOD QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Customer Review (152)

Customer Review board
Rating Feedback Date Written by
Recommend May 29, 2017 lim*******
Highly Recommend May 28, 2017 woo*******
Highly Recommend Mar 30, 2017 and*******
Highly Recommend Mar 30, 2017 ang*******
Highly Recommend Mar 12, 2017 gsl*******
Highly Recommend Mar 05, 2017 whe*******
netural Jan 27, 2017 shi*******
Highly Recommend Jan 22, 2017 jis*******
Recommend Jan 13, 2017 pou*******
Not Recommend Dec 15, 2016 idz*******

Item Q&A(24)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2017-05-24
jac*******
User

Hi will you restock size L?

User

Hi,

Thanks for your message
We're sorry to inform you we're not sure for the accurate restock date for this clothing

Thank you
OBDesign.sg

Answered
2017-02-28
tba*******
User

I want to use the shop coupon -$36 for order over $100 because i have selected $139 sgd of items but they keep saying only for OB brand.. all items are under OB brand so why cannot use.?

User

Hi,

Thanks for your message.
All the clothing should choose from our store
http://www.qoo10.sg/shop/OBDesign?cit=424026546

Thank you
OBDesign.sg

Answered
2016-12-07
dio*******
User

Hi, how do i entitle for the discount $20 OFF < $50 spent ?
Is time sale and daily deal applicable for this discount ? Thanks

User

Hi,

Thanks for your message.
The discount $20 OFF < $50 spent is end

Thank you
OBDesign.sg

Answered
2016-03-23
fon*******
User

Hi, I am asking on RMA101513. My friend helped me to order clothes previously and the size is too big so I sent 2 pieces of clothes back to you and had indicate RMA101513 on the parcel. Have you received my parcel??

User

Hi,

Thanks for your message.
Yes, we have already receive it and we estimate you will receive the replacement within next week.

Thank you
OBDesign.sg

User

Please kindly advise the address which you send my clothes. Should send to:
Rina Ong
22 Tuas Ave 10
S (639145)

User

Hi,

Thanks for your message.
Yes, the address is correct.

Thank you
OBDesign.sg

Answered
2016-03-18
rah*******
User

When will other colour for 3xl restock ?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg

Answered
2016-03-05
tsk*******
User

I bought 2 why still charged for shipping?

User

Hi,

Thanks for your message.
We found if you bought 2 pcs of this pant will enjoy the free shipping.

Thank you
OBDesign.sg

User

Will you refund me the shipping fee that was charged?

User

Hi,

Thanks for your message.
May I know your order number? We will check it for you.

Thank you
OBDesign.sg

User

Order no. 165794459, 165794460

User

Hi,

Thanks for your message.
May I know do you have using and coupon and voucher to pay the order?

Thank you
OBDesign.sg

User

I used my q coupons

User

Hi,

Thanks for your mesage.
We will check for you and update to you by tomorrow.

Thank you
OBDesign.sg

User

What is the outcome for shipping fee?

User

Hi,

Thanks for your message.
We found we have do the 25% discount in that day and we won't provide free shipping if we do the 25% discount.

Thank you
OBDesign.sg

User

Oic. Thanks.

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Order no 165794459 165794460
Tracking status delivered but I did not receive at all. Pls check where is my Oder

User

Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox. Please let us know if you didn't receive it.

Thank you
OBDesign.sg

User

Just opened my letterbox. Nothing inside! I paid for courier not normal mail! Pls check and reply urgently

User

Hi,

Thanks for your message.
We will check with shipping company and update to you, please let us know if you didn't receive it before wednesday.

Thank you
OBDesign.sg

Answered
2015-12-26
Dor*******
User

Hi
When will you be restocking black 3L and 4L?
Can I preorder?

User

Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it, we're not accept the preorder.

Thank you
OBDesign.sg

Answered
2015-10-26
yuz*******
User

Hi Seller,
Can if check if I can change the size of my pants? I bought 4pcs of XL and they are pretty loose for me. Not sure if you could make an exchange for me out of goodwill.

BTW the tags are all removed. Items are not being washed.

Awaiting for your reply.

Thanks!
Regards.
Dawn

User

Hi,

Thanks for your message.
May I know which size that you want to exchange?

Thank you
OBDesign.sg

User

Hi Seller,
Thanks for your prompt reply.

The size i ordered was XL and I would like to change to L

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
Total is 4 pcs pants?

Thank you
OBDesign.sg

User

Hi Seller,
Thanks for your reply.

Yes, 4pcs of pants (Green, Khaki, Pink & Water Blue)

All in XL sizes.

Awaiting for your reply.

Thanks!
Regards,
Dawn

User

Hi,

Thank you for your message. Can you please kindly return the clothing to:

OBDesign
20 Kramat Lane United House #02-01A
Singapore 228773

Can you put a paper into the parcel and write the RMA number: RMA101286. We will resend you a clothing after we receive your return clothing. Thank you and please let us know if you have any questions and we will gladly help.

OBDesign.sg

User

Hi Seller,
Can I go down personally for the exchange? Or only by post is allowed?

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
Our clothing is direct ship out from Taiwan so we more prefer you ship back to us.

Thank you
OBDesign.sg

User

Hi Seller,
Noted on your reply. I will send the pants back to the address given and input the reference number given,

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg

User

Hi,
I have send the items back to the given address. I have wrote the RMA number on a small pc of paper inside the envelop. Please do keep a lookout for it.

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
We will update to you once we receive it.

Thank you
OBDesign.sg

User

Hi Seller,
Just to check, return to you receiced right?

May I know when will Size L be send to me?

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
We will check the return parcel and update to you.

Thank you
OBDesign.sg

User

Hi OB Design,
Any update from the return parcel? As item already reach your side quite awhile because i sent them as registered mail.

Thanks!
Regards,
Dawn

User

Hi,

Thanks for your message.
We have already receive your clothing and we estimate you will receive it within this week.

Thank you
OBDesign.sg

Address
2022 BUKIT BATOK STREET 23 #02-162
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