OB Design Join Fellow
21,478 Fellows
30%
POWER MINISHOP RATE 90%
12.9000

JooJooClubOBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY ★

See all JooJooClub items

Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Do not offer return and exchange.(Need to contact the seller.)
Brief Description OBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY ★
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 812 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Photo Review (297)

Customer Review(937)

Customer Review board
Rating Feedback Date Written by
Highly Recommend 2017-01-13 apc*******
Highly Recommend 2017-01-11 myb*******
Recommend 2017-01-10 yin*******
Recommend 2017-01-06 jel*******
Highly Recommend 2017-01-04 sha*******
Highly Recommend 2017-01-04 qqc*******
Recommend 2017-01-03 jes*******
Recommend 2017-01-03 cin*******
Highly Recommend 2016-12-31 sal*******
Highly Recommend 2016-12-30 dza*******
Item Q&A(140)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
25424051 [About Item] Related Inquiries nem******* 2017-01-15 Answered
Do not buy from ob design. If you do, you risk them cheating your money. I ordered a top from them in sept 16 and they claimed that it was out of stock. They asked if I wanted a refund or choose another top so I chose refund. From then till now, I have been asking for my refund but it has never been refunded to me. I kept asking and even called but the answer is always same. 'We will refund' but I never received my money. Order at your own risk from this company as they are based in johor bahru!
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for you message.
Can you provide the order number to us? We will check it for you

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
The order number is #1308 from your website but since you are not refunding me, I have to take it to this channel since it's the same shop! Since Sept, you have been saying you will refund but until now, I have not.

Email from your staff:

On 19 Sep 2016 5:48 p.m., vincent chung <obdesignsg@gmail.com> wrote:
Hi,
Thanks for your reply.
We will cancel the order for you.
Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you provide the bank account detail to us? The status for the refund through paypal is failed

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Please provide me with a personal email or contact to send you the requested info. Thank you.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you email to obdesignsg@gmail.com?

Thank you
OBDesign.sg
25326992 [About Item] Related Inquiries hys******* 2017-01-08 Answered
Item number: 199547906

Ordered on dec 26 until now have not receive my item. When will I receive?
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
The clothing is currently out of stock, do you want exchange to another color?

Thank you
OBDesign.sg
25284538 [About Item] Related Inquiries Yon******* 2017-01-04 Answered
Hi could you please inform when you restock 4xl for purple brown, olive green and deep brown? Thanks
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you leave your email address to us? We will email to inform you once we restock

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Yonghanhui@gmail
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We will update to you once we restock

Thank you
OBDesign.sg
25048904 Restock Restock Restock eag******* 2016-12-16 Answered
Hello! When will you restock XL - Deep Red, Deep Blue, Royal Blue, Light Grey, Purplish Red, Purple, Tannic Blue? I waited for so long already, 2 weeks still no restock. Very sad :(
 
[Re] Restock Restock Restock
Hi,

Thanks for your message.
Can you leave your email address to us? We will email to you once we restock.

Thank you
OBDesign.sg
 
[Re] Restock Restock Restock
Thank you sooo much! Email is eagleday@gmail.com :)
 
[Re] Restock Restock Restock
Hi,

Thanks for your message.
We will email to you once we restock

Thank you
OBDesign.sg
24974216 Restock lin******* 2016-12-11 Answered
Hi Seller, when will you restock for M size black and grey? Thanks.
 
[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg
24967866 [Shipping] Related Inquiries lil******* 2016-12-10 Answered
Hi, i still have not received the item which was ordered on 26 Nov 2016. Order number: 196383743. I however have received another item which was also ordered on same day and time. Please help to check and revert. Thank you.
 
[Re] [Shipping] Related Inquiries
Hi,

Thanks for your message.
We found the clothing is currently out of stock, do you want exchange to another clothing?

Thank you
OBDesign.sg
 
[Re] [Shipping] Related Inquiries
Hi, when you say replace with another clothing, do you mean same item but different colour or another different item? How about the price difference if i choose another clothing item? Pls kindly advice, thank you.
 
[Re] [Shipping] Related Inquiries
Hi,

Thanks for your message.
You can choose different clothing, we will calculate the different for you

Thank you
OBDesign.sg
24907611 [About Item] Related Inquiries mel******* 2016-12-06 Answered
When will restock other colours?
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
May I know which size and color you're prefer?

Thank you
OBDesign.sg
24808782 Exchange mar******* 2016-11-29 Answered
My order num 194481506

I've bought during time sale $9.90. If I want to change to XXL now i have to pay the difference? I feel that its not fair right? As for the shipping fees, I'm willing to pay. Pls, can u pls email me? It's so difficult to communicate like this through here. This thing have been hanging for almost 1 week.
 
[Re] Exchange
Hi,

Thanks for your message.
The size XL and 2XL has the price difference $3.50, even in time sale the size XL and 2XL has the price difference.

Thank you
OBDesign.sg

Popular items by this item's visitors

Unfold