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JooJooClubOBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY ★

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Do not offer return and exchange.(Need to contact the seller.)
Brief Description OBDESIGN ★ XS-XXXL ★ PLUS SIZE ★ WOMEN ★ BASIC CASUAL ★ TRAVEL ★ OFFICE ★LONG PANTS ★ GOOD QUALITY ★
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 819 (90%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%

Customer Review(946)

Customer Review board
Rating Feedback Date Written by
Recommend 2017-02-16 sig*******
Highly Recommend 2017-02-14 swi*******
Not Recommend 2017-02-11 ire*******
Recommend 2017-02-10 shi*******
netural 2017-02-03 xin*******
Recommend 2017-02-01 ivo*******
Highly Recommend 2017-01-30 hys*******
Recommend 2017-01-21 sig*******
Highly Recommend 2017-01-18 she*******
Highly Recommend 2017-01-13 apc*******

Seller Information

OB Design

  • Address : UNITED HOUSE 20 KRAMAT LANE #02-01A
Item Q&A(141)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
25587696 [About Item] Related Inquiries dur******* 2017-01-30 Answered
Hi seller
When will u restock black one..????
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg
25570693 [About Item] Related Inquiries xin******* 2017-01-26 Answered
Hi seller I followed the chart and advice on real people sizes but it still ended up too big for me. The pants will drop and I can't wear it out. Please advise how to go about changing the size and if possible also the colour?
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
May I know which clothing is not fit to you?

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Both but the pants is worst because can't even wear out as it will drop down.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message
May I know which size you're prefer?

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Prefer M and purple brown. I have purchased xl previously. Not sure if I was charged extra for that size.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
The order 202310199 in size M is currently out of stock. The order 202310200 purple brown is size M is also out of stock

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
What about L ? And if not what should I do?
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
You can exchange to another clothing

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Seller, I just saw that you have purple brown M size selling at only $11.90. Please exchange for me.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We're sorry to inform you it's currently out of stock, we will take down the clothing asap

Thank you
OBDesign.sg
25424051 [About Item] Related Inquiries nem******* 2017-01-15 Answered
Do not buy from ob design. If you do, you risk them cheating your money. I ordered a top from them in sept 16 and they claimed that it was out of stock. They asked if I wanted a refund or choose another top so I chose refund. From then till now, I have been asking for my refund but it has never been refunded to me. I kept asking and even called but the answer is always same. 'We will refund' but I never received my money. Order at your own risk from this company as they are based in johor bahru!
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for you message.
Can you provide the order number to us? We will check it for you

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
The order number is #1308 from your website but since you are not refunding me, I have to take it to this channel since it's the same shop! Since Sept, you have been saying you will refund but until now, I have not.

Email from your staff:

On 19 Sep 2016 5:48 p.m., vincent chung <obdesignsg@gmail.com> wrote:
Hi,
Thanks for your reply.
We will cancel the order for you.
Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you provide the bank account detail to us? The status for the refund through paypal is failed

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Please provide me with a personal email or contact to send you the requested info. Thank you.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you email to obdesignsg@gmail.com?

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Already emailed my bank acct number over. Still no refund.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We will check it and update to you

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Still no update.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We have transfer to you in yesterday, do you receive it?

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
No
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We will our account to check the transaction by tuesday

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Today is Wednesday. This is such a painful process. It's such a simple matter but it's been dragged for so long.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We have check with our account and we will process the refund within this week.

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Thank you for your refund -finally after about five months! Appreciate it.
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
If you have any questions about your order, please don't hesitate to contact us.

Thanks

Best Regard
OBDesign.sg
25284538 [About Item] Related Inquiries Yon******* 2017-01-04 Answered
Hi could you please inform when you restock 4xl for purple brown, olive green and deep brown? Thanks
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
Can you leave your email address to us? We will email to inform you once we restock

Thank you
OBDesign.sg
 
[Re] [About Item] Related Inquiries
Yonghanhui@gmail
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
We will update to you once we restock

Thank you
OBDesign.sg
25048904 Restock Restock Restock eag******* 2016-12-16 Answered
Hello! When will you restock XL - Deep Red, Deep Blue, Royal Blue, Light Grey, Purplish Red, Purple, Tannic Blue? I waited for so long already, 2 weeks still no restock. Very sad :(
 
[Re] Restock Restock Restock
Hi,

Thanks for your message.
Can you leave your email address to us? We will email to you once we restock.

Thank you
OBDesign.sg
 
[Re] Restock Restock Restock
Thank you sooo much! Email is eagleday@gmail.com :)
 
[Re] Restock Restock Restock
Hi,

Thanks for your message.
We will email to you once we restock

Thank you
OBDesign.sg
24974216 Restock lin******* 2016-12-11 Answered
Hi Seller, when will you restock for M size black and grey? Thanks.
 
[Re] Restock
Hi,

Thanks for your message.
Normally we will take 2-3 weeks to restock it.

Thank you
OBDesign.sg
24967866 [Shipping] Related Inquiries lil******* 2016-12-10 Answered
Hi, i still have not received the item which was ordered on 26 Nov 2016. Order number: 196383743. I however have received another item which was also ordered on same day and time. Please help to check and revert. Thank you.
 
[Re] [Shipping] Related Inquiries
Hi,

Thanks for your message.
We found the clothing is currently out of stock, do you want exchange to another clothing?

Thank you
OBDesign.sg
 
[Re] [Shipping] Related Inquiries
Hi, when you say replace with another clothing, do you mean same item but different colour or another different item? How about the price difference if i choose another clothing item? Pls kindly advice, thank you.
 
[Re] [Shipping] Related Inquiries
Hi,

Thanks for your message.
You can choose different clothing, we will calculate the different for you

Thank you
OBDesign.sg
24907611 [About Item] Related Inquiries mel******* 2016-12-06 Answered
When will restock other colours?
 
[Re] [About Item] Related Inquiries
Hi,

Thanks for your message.
May I know which size and color you're prefer?

Thank you
OBDesign.sg

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