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JooJooClubORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★ LAPEL OPEN FRONT TUNIC JACKET CARDIGAN COAT TOP OUTERWEAR★ PREMIUM QUALITY ★

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton + Polyester
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ORANGE BEAR ★ OBDESIGN ★ S-XXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★ LAPEL OPEN FRONT TUNIC JACKET CARDIGAN COAT TOP OUTERWEAR★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7

Item Q&A(2)

Status
Question & Answer
Date
Member
Notice
Seller

Submission of claims
-Any return or exchange of items will be applicable within 7 days upon receiving of the item.

Any shortage of item or wrong item received
-Provide picture of the item contents within the parcel package and picture of orders with delivery information
-Shipping fee will be incurred from seller end.

Defective item issue
-Provide picture of the defective area of the received item.
-Replacement will be of same item, unless out of stock.
-Shipping fee will be incurred from seller end.

Any change of mind from buyer's end
-Item must remain in their intact condition, or otherwise unused with their original tags/labels attached.
-*No return and exchange for certain item(s) such as undergarment due to hygiene issue
-Provide picture of the item to seller end.
-Shipping fee will be incurred from buyer's end, as well as costs incurred by Seller will be transferred to Buyer.

Notice
Seller

-If you still did not receive the item after order status have been changed to "Delivered", please file for 'Non-receipt Claim' within 7 days.

-We will check over the matter from our end.

-Upon valid, you can inform whether you would like us to re-send to you the item or proceed for refund.

Notice
Seller


-Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark' refund.

-We will assess the claim issue with the provided picture and inform on the progress.

Answered
2015-07-06
cl_*******
User

Dear seller, I would like to buy this product but it has been stopped selling? Please bring item back!!

User

Hi,

Thanks for your message.
May I know which size and color that you prefer?

Thank you
OB

User

Hi I would like to buy Brick Red size xxxl.

User

Hi,

Thanks for your message.
For the color: brick red, size: 3L is currently out of stock, we have turqoise and pink color is available for size 3L, do you accept it?

Thank you
OB

User

Will you be bringing new stock for 3L Brick red and royal blue? I am very interested in both of them and would totally purchase them! :D

User

Hi,

Thanks for your message. We will restock our clothing every week. Please check back our store next week. Thank you.

Thank you
OB

Answered
2015-05-17
lyn*******
User

Will u re-stock soon?

User

Hi,

Thanks for your message.
Normally we will restock and update our inventory in everyweek, so you can visit our store and buy it in next week.

Thank you
OBClub

Address
2022 BUKIT BATOK STREET 23 #02-162
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