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JooJooClubORANGE BEAR ★ OBDESIGN ★ S-XXXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★ CANDY COLOUR SKINNY STRETCH PANTS JEGGINGS TROUSERS ★ PREMIUM QUALITY ★

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Notice

Subject Register Date
Return & Exchange Policy Seller 2016-04-29
Non-receipt Claim issue (Did not receive the item) Seller 2016-04-29
How to submit return or exchange from the buyer's end? Seller 2016-04-29
Manufacturer/
Place of origin
Orange Bear / Taiwan Condition New Product
Shipping From From Overseas (Taiwan)
help
Material Cotton (Stretchable)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description ORANGE BEAR ★ OBDESIGN ★ S-XXXXL ★ PLUS SIZE ★ MANY COLORS ★ WOMEN ★ OB ★ CANDY COLOUR SKINNY STRETCH PANTS JEGGINGS TROUSERS ★ PREMIUM QUALITY ★
BOOKMARK 1 2 3 4 5 6 7
Customer Satisfaction 1 (50%)
This chart shows buyer's satisfaction level.
Product
product 20%
Price
price 20%
Delivery
delivery 20%
Service
service 20%
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE Return & Exchange Policy Seller
NOTICE Non-receipt Claim issue (Did not receive the item) Seller
NOTICE How to submit return or exchange from the buyer's end? Seller
20608720 Have not received item hui******* 2016-01-11 Answered
  Hi, my item was sent out with an invalid tracking number: 158000100063204. Order number: 160075100
Please help to check status as I have not received it. Thanks. Usually how long does it take to arrive?
 

[Re] Have not received item
Hi,

Thanks for your message.
We estimate you will receive it by today or tomorrow.

Thank you
OBDesign.sg

 

[Re] Have not received item
Hi,

Now the consignment number being changed to 158000300023766 and status stated delivered on 6 Jan. I have not received it. Please update me with the correct consignment number. Thanks.

 

[Re] Have not received item
Hi,

Thanks for your message.
Can you check your letterbox? Because some of the shipping people will direct drop the parcel to your letterbox.

Thank you
OBDesign.sg

 

[Re] Have not received item
Hi,

No i did not receive. My letterbox is locked. they can't slot it in. Did you send out my item?

 

[Re] Have not received item
Hi,

Thanks for your message.
We have ship out the clothing by envelope so they can direct slot in to your letterbox. We will check with shipping company and please let us know if you didn't receive it by friday.

Thank you
OBDesign.sg

19613616 Why need to pay 2 shipping fee for above $28 jea******* 2015-10-27 Answered
  Dear OB,
I want to order a pant and a top which is over $40. But saw I still need to pay $7.98 shipping. Thought it should be free shipping for above $28 orders? Please advise, thank you.
The item I want to order is:
Jegging: 421799862 in Black in XXL, 1 piece
Top: 431749580 in Blue Stripe in XL, 1 piece

Can you waive the shipping fees?
 

[Re] Why need to pay 2 shipping fee for above $28
Hi,

Thanks for your message.
We have already edit it, so you can try it now.

Thank you
OBDesign.sg

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