| 8121016 |
all in one |
sie******* |
2013-05-12 |
Answered |
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Hi,
Will you be replenish your stock for all in one? I would like to purchase 2 beige and 2 black in Large size.
Thanks, Yvonne |
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[Re] all in one
Dear Yvonne,
Thank you very much for your interest of our products,We are very sorry that all-in-one Beige and black L you need was out of stock and unfortunately we can not restock them. Please understand us. Thank you Yours truly |
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| 8071052 |
Change of Item Order (incorrect colour) |
nix******* |
2013-05-08 |
Answered |
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Hi There,
I have incorrectly chosen 4 black camisoles. I would like to have 3 skin colour and 1 black one instead. May I request for the exchange of my order? Apologies for any inconvenience caused.
Rgds, Yi Xin |
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[Re] Change of Item Order (incorrect colour)
Greeting,
First of all, we already sent the goods as you ordered(camisole black M x 4pcs). Secondly, we are sorry that camisole beige was out of stock a few months ago. Please kindly understand this. Thank you. Yours truly, |
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| 8030481 |
82420157 |
jmc******* |
2013-05-07 |
Answered |
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ok . sorry for the inconvenice cause . thanks. julie |
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[Re] 82420157
Dear Julie,
Thank you very much for your understanding.we'll refund money after deduction of delivery charge as soon as possible. Thank you!! Yours, |
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| 8022698 |
82420157 |
jmc******* |
2013-05-06 |
Answered |
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do you mean for 2 item or just 1 item and how are you to refund to me as Ipay through AXS machine ? tks julie the 2 item was open but not use . |
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[Re] 82420157
Greeting,
We mean 2items we'll ask Qoo10 manager in charge to refund the money as follows 2items : 9.9+16.4 =26.3SGD round trip delivery charge : 6.5+6.5=13SGD ---------------------------------------------- 2items 26.3SGD - delivery charge 13SGD=13.3SGD we'll refund 13.3SGD Please check the above information and confirm us. we are waiting for you. Thank you!! |
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| 7969694 |
82420157 |
jmc******* |
2013-05-03 |
Answered |
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IF THE ITEM CANNOT BE REFUND CAN I CHANGE THE SIZES ? PLEASE REPLY SOON AS THERE'S NO ONE CAN USE .TKS JULIE |
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[Re] 82420157
Dear Julie,
If you don't mind, we would like to rufund the money in deducting the round-trip delivery charge,13 SGD. you don't need to return the products to us. Please advice us. Thank you for your patience. Truly Yours |
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| 7859478 |
Fit Magic All In One (L Size) |
pea******* |
2013-04-28 |
Answered |
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Hi,Do you have stock for "Fit Magic All In One (L Size) - 1pcs x brown and 1pcs x black. Looking forward to you respond. |
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[Re] Fit Magic All In One (L Size)
Greeting,
Regarding all-in-one black L, this item is out of stock.Unfortunately we don't have a plan to restock all-in-one black L and begie M/L.please kindly understand us. Thank you.Yours.
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| 7805730 |
Seamless Girdle |
cxh******* |
2013-04-25 |
Answered |
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Hi do you still have stock for the Seamless Girdle L size? I cannot find it in the dropdown list. Pls advise. Thanks. |
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[Re] Seamless Girdle
Greeting,
the seamless Girdle is H.lace girdle in the dropdown list.As for lace girdle, we have lace girdle black M/L and Beige M (Beige L was out of stock) if you have more questions please ask us. Thank you!! Yours. |
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| 7751805 |
refund |
jmc******* |
2013-04-22 |
Answered |
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Sorry to disturb again as till now still no news from the seller.is for cart.no.82420157[[Kanebo]Body Shaper/Sports bra/Camisole/girdle/bra/Half-top bra/underwear]. is there any way that i can call them as is been almost 2 weeks since i send email.tks. julie |
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[Re] refund
Dear Julie, We are very sorry for late reply.we understand you were not satisfied with the items regarding size and materials.In this case, Returning goods cost fairly much money and we can use them anymore.Please do me a favor, refund is to be in difficulties for us.Please kindly understand us. Please advice us!! Thank you.
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