BeautyDirect Join Fellow


  • Q-Price
  • Credit Card Benefit
    0% Interest Instalment Plan(max 24 months) Details
  • Shipping From
    Shipping RateDomestic

    Singpost registered mail - $33.36

    Overseas Shipping
    United States -$33.36~ See more
  • Item Qty
    plus count minus count
  • Add to Cart [Buy] Wish List


Subject Register Date
IMPORTANT Term & Conditions before purchase Seller 2015-10-16
Overseas orders Seller 2015-10-16
Orders processing time, extending shipping periods Seller 2015-10-16
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
BOOKMARK 1 2 3 4 5 6 7
Customer who recommended this item
1 (Based on 1 reviews)
Customer Satisfaction Score
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Customer Review (1)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 14, 2015 jea*******

Seller Information


  • Address : Singapore 152 Paya Lebar Road #05-04 Citipoint at PayaLebar
  • Available during:MON~FRI : 9:00am ~ 6:00pm SAT, SUN & Holiday : day off
Item Q&A(1)
No. Question & Answer Member Date Status
NOTICE IMPORTANT Term & Conditions before purchase Seller
NOTICE Overseas orders Seller
NOTICE Orders processing time, extending shipping periods Seller
NOTICE Store Pickup Notice Seller
NOTICE Responding time for all queries thru Qoo10 Seller
NOTICE Return/Exchange/Refund/Cancel/Non-receipt claims Seller
FAQ What are the risks of choosing SingPost normal mail shipping? Seller

1. No tracking available. There are very little things that we can do once item is dispatched via Singpost Normal Mail since we have completely no visibility. 2. Rate of Delays and lost mail is 2% - 4%, which is very high. If delay/LOSS occurs, usually Singpost will deliver their mail within 14 days. After 14 days if you do not receive your mail, your mail is lost in transit. It is out of our control whether you receive your order or gets lost in transit. Don't be one of the unlucky 2%. You can avoid this and via shipping with tracking. Example using: Singpost Registered Mail. We can only refund/resend when item is returned to us due to non-delivery. This may also take more than 3 WEEKS because SingPost do not prioritize the delivery of returned mails." Please kindly be patient/understanding and refrain from blaming the seller, because you have agreed to accept the risk of loss and delay when you purchase your orders and opt of non-registered mail. Updated 16/10/2015

19238047 Keana Nadeshiko Rice Toner 200ml jea******* 2015-09-28 Answered
Dear Sir/Madam

I have ordered many items from your store on Qoo10 and I am interested to order another few more items from Qoo10 again.

I would like to order this item - Keana Nadeshiko Rice Toner 200ml, together with the Rice Cream. But I am unable to find the link to this product. Is it possible for you to make this item available for sale on Qoo10?

Would appreciate if you could reply me by 30 Sep as I need to place the order by Wed.

Thanks very much.
[Re] Keana Nadeshiko Rice Toner 200ml
Dear Customer,

Keana Nadeshiko Rice Toner and Rice Cream are out of stocks at the moment, new stocks will arrive on mid October 2015.

Beauty Direct
[Re] Keana Nadeshiko Rice Toner 200ml
Hi, because I would like to accumulate my order till $80 to enjoy a bigger discount, may I pre-order the face cream first and you can deliver it to me next month when the stock arrives? I am not in a hurry so I can wait.

I have a few other items in mind which I like to order as well. Are there stock available? Because I have a Qoo10 discount coupon for min.$100 purchase, so I cannot have any orders cancelled by seller due to out-of stock as this will reduce my total purchase amount to drop below $100 and I won't be able to enjoy the discount that Qoo10 is giving.

Therefore, please confirm stock for the following:
1) transparent white pack 130g
2) SQS deep moisture lifting masks ex 20pcs
3) SQS deep moisturizing Facial gel 200ml
4) SQS rich moisture makeup clear 120
5) Keana 1+1 Baking Soda Scrub wash 100g x 2
6) Keana Baking Soda Foam Wash DX Gel 200ml
7) ISL White Essence 30ml
8) Keana Nadeshiko Rice Cream 30g **pre-order**

[Re] Keana Nadeshiko Rice Toner 200ml
Dear Customer,

Below are the following items that are out of stock;

1) ISL White Essence 30ml
2) Keana Nadeshiko Rice Toner
3) Keana Nadeshiko Rice Cream

We have activated the following items for you to make purchases and after you have placed your order, we will deactivate it. We will only able to send to you at the end of Oct 2015. We will on-hold your order and once out of stock items arrived we will proceed to send out your whole order.

Will that be fine with you?

Beauty Direct

Policy & Notice

Similar Items

loading item