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| 4295930 |
Low stks |
lil******* |
2012-09-21 |
Answered |
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Hi, I see tht most slippers are low in stock. Will you be replenishing them? Thks |
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[Re] Low stks
Hi, we might not be bringing this in but will try to get new designs before Xmas sale :) |
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| 4047351 |
Cart no 80077383 |
mew******* |
2012-08-31 |
Answered |
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Hi there, i havent rcv my item yet.. Will i b rcving it soon? Thanks! |
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[Re] Cart no 80077383
Hi, yes you can also call 9344-9977 to ask about delivery date. |
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| 3972528 |
Order no. 27506737/736 |
ade******* |
2012-08-25 |
Answered |
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Hi I have accidentally ordered Dora white platform size 35 where the intention was to order Minnie white platform size 35. Upon recipes yesterday, I then realised my wrong order. Moreover, there are defects on the Dora print as the picture at certain area were not thought and peeled off. Also the platform has chipped off at some areas. I have specifically asked for defects free item and hence not happy when I received it.
The other pair Minnie pink size 28 is also not satisfactory as there is a chipped off at the platform too.
Kindly advise how you can exchange since the items are defective. I can email pictures to you to confirm the defects. Pls advise your email address. Tks
1. Miniie Pink size 28 with no chipped off at platform 2. Minnie white plathform size 28 size no more of size 35 now
Tks |
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[Re] Order no. 27506737/736
Please email me with photos, thanks.
shuzhen_pan@hotmail.com |
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[Re] Order no. 27506737/736
Already emailed over. Pls check and response soon. Tks |
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[Re] Order no. 27506737/736
Ok got them, please return the items and I'll give you a refund. you can go to your gmarket system and apply for 'Refund and Return' thanks! |
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| 3881845 |
Slippers too big |
yve******* |
2012-08-16 |
Answered |
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can i request to change to a smaller size? |
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[Re] Slippers too big
Hi, please go to this link and read the instuctions on how to make an exchange
http://list.qoo10.sg/item/GMARKET-SHUZMOD-EXCHANGE-DEFECT/405795884 |
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| 3743255 |
How to do co-shipping |
aly******* |
2012-08-01 |
Answered |
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I have made payment for the following order. 79832464 (Aug 01, 2012 ) AUTHENTIC CROCS Women Flats Clogs Shoes Malindi Olivia Skylar Mary Jane Kadee 1 S$8.90
When I wanted to purchase the Kids Slippers, I realised that I have to pay again for the shipping.
Please advise how to apply for co-shipping |
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[Re] How to do co-shipping
Hi, it has to be in the same shopping cart in order to be in the same co-shipping order. |
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| 3719155 |
Exchange |
min******* |
2012-07-30 |
Answered |
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Please advise if exchange is allowed |
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[Re] Exchange
If we have stock we do allow exchange |
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[Re] Exchange
Please advise how to go about the exchange? |
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[Re] Exchange
You can read the instructions in this link
http://list.qoo10.sg/item/GMARKET-SHUZMOD-EXCHANGE-DEFECT/405795884 |
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| 3550608 |
Combine shipment |
val******* |
2012-07-12 |
Answered |
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Hi, I had placed the order, pls ship together with my previous order (26727719) if possible. Thanks alot! |
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[Re] Combine shipment
Noted! |
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| 3543718 |
Combine shipment |
val******* |
2012-07-11 |
Answered |
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Hi, I had already placed an order today with you, order no. 26727719, now I would like to add on 1 pair of smurf slipper. Is it possible? |
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[Re] Combine shipment
Hi, im shipping out the items today, so unless the purchase comes before 3pm, i cannot combine it. thanks! |
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