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Dear customer, the expiry date of our current batch of Kinohimitsu Superfood+ 500g is in 2018, with none expiring in 2019. Should you have any doubt, kindly drop us a message. Hope this clarifies!
Return & Exchange PolicyBy purchasing from Beauty & Wellness, you accept and agree to be bound by and comply with our policies. - Submission of claims - Only applicable within 7 days upon receiving of the itemOnly applicable to:- Shortage of item or wrong item received - Required document:(A) Picture of the items within the parcel package (B) Picture of the parcel package with the delivery information Shipping fee will be incurred from seller end- Defective item - Required document:(A) Picture of the defective area of the received itemShipping fee will be incurred from seller end- How to submit return or exchange from the buyer's end? - Under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'We'll assess the claim issue with the provided picture and inform on the progress.
Dear all, please note that Kinohimitsu / Beauty & Wellness reserves the right to re-post/re-publish Qoo10 users' reviews for promotional/marketing purposes. Thank you.
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Received the items in good condition. Yet to try. Hope it's good.
RECEIVE:1 tin of 500g Superfood+
Repeated purchase. Nice aroma n tasty!
Good deal @$16.50 thanks
Bought during time sale at $16.50 per tin + postage $3.50= total $36.50 for two tins. Ordered on Thursday morning , then courier arrived on Friday evening.
RECEIVE:1 tin of 500g Superfood+ | FREE:Jointpro 2s
Dear customer, as pregnant and breastfeeding women may experience different hormonal or physiological changes, it is recommended to consult your doctor before taking any nutritional products.
Dear customer, please be informed that the order processing and delivery process will take up to 3-5 working days upon the date of purchase. Hope this clarifies. :)
Dear customer, sorry, we are unable to arrange the delivery timing as it is managed by Qxpress. The delivery personnel will contact you upon delivery and you can make the necessary arrangement for redelivery with them directly should you be unable to receive it.
Dear customer, kindly click My Qoo10 available on the top of the Qoo10 page > Recent Orders > Shipping Info. You will be able to keep track of the delivery status of your parcel and the expected date of delivery.
Dear all, please note that our operating hours are from 9am - 5.30pm, Monday - Friday (except for PH). Thus all orders & enquiries placed on Saturday, Sunday or PH will only be processed/answered the next working day.
We are currently experiencing some issues with QPost (Qoo10 enquiries answering system), hence there may be some delay in answering your enquiry. We appreciate your kind understanding.
Hello there Beauty & Wellness,I think there is a mistake/you all forgotten to include, for as written ""Kinohimitsu 500g SUPERFOOD+ special (1 mth supply) LIMITED TIME ONLY" and I did not received at all and I placed 2 tins and paid $36.50 in total....I ordered 2 tins of Kinohimitsu 500 superfood and suppose to get as (As key in KINOHIMITSU 500G SUPERFOOD+ special (1 mth supply) LIMMITED TIME ONLY! Q0010 Support. Please advice if I will receive the special (1 mth supply) which is my entitlement and would appreciate it very much as it's the principle.Also I received 4 sachets of JointPro360.Kindly reply and I do hope to received my 1 mth supply sent to my home address.thank you very much for all your kind assistance, these 2 tins I bought is for a friend who cannot eat at all, that is why I was hoping for the special 1 mth supply of superfood to try one for myself and if it's really very good, I want to drink it for long term.June6336 2262/ 9830 487
Hi Seller,Is the product suitable for elderly who had diabetes?
Dear customer, yes Kinohimitsu Superfood+ is suitable for aelderly with diabetes as it does not contain any added sugar and is low in sugar itself. It contains Palatinose, Beta-Glucan and 22 types of multigrain rich in fiber, which can help to prevent fluctuation in blood level level. 2 scoops per day can provide you a balanced range of vitamins, mineral and antioxidants for your optimal health. You may also consult your doctor before taking any nutritional product should you need health specific advice.
Hi,As stated, the expiry date is 2018. Can I know which month is it?Looking forward to receive your reply Thanks Grace
Dear customer, our current batch of Kinohimitsu Superfood+ is expiring in Aug 2018. Hope this clarifies!
Hi I would like to purchase 5 tins, the max qty per person is 2? Pls advice thanks
Dear customer, as Kinohimitsu Superfood+ 1 month supply is now on Time Sale price of $16.50, one person is limited to purchase 2 tins per day. You may come back on the next day to purchase more.Hope this clarifies!
i just ordered 4 tins and realise there is a kids option .is this one ok for my kids to take ? rather than buying additional for them . because it will be easier to share than to buy separate types
Dear customer, as children and adults have different nutrient requirement, it is recommended for kids in the age of 2-12 to take Kinohimitsu Superfood+ Kids which can fulfill the nutrient needs of a growing kids. It can help to increase immunity, promote healthy growth and development, brain develeopment and strong teeth and bones. Kinohimitsu Superfood+ is suitable for adults, elderly and also kids who are lactose-intolerant. It contains different ingredients such as Soy, Beta-Glucan, Palatinose, Wheatgrass and spirulina which are good for health maintenance of adult and elderly.Hope this clarifies!
I would like to purchase superfood in sachets, may I know if you have?Regards,Jean
Dear customer, our Superfood Sachets are currently out of stock until further notice :( You may opt to purchase the tin version instead. Hope you understand :)
Thanks for your reply. Just bought the tin one. :-)
You're welcome! Thanks for your purchase!
Can kids of 8 yrs drink this? The super food kids version is vanilla taste, children don t like.
Dear customer, yes Kinohimitsu Superfood+ is also suitable for kids of age 2 and above. It does not contain any added sugar, and is low in sugar. You may let your kids try this instead. :)
There isn’t any posted question about item.