ONE MART SUPERMART
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One Mart Supermart
51,521 Fellows
$10.00
POWER MINISHOP RATE 90%
[KIREI KIREI] Hand Soap 250ml ★ ++ Free 200ml Refill ++ ★ Anti-Bacteria and Gentle to Skin
63 items sold
4.80

[KIREI KIREI] Hand Soap 250ml ★ ++ Free 200ml Refill ++ ★ Anti-Bacteria and Gentle to Skin

See all Kirei Kirei items

Customer who recommended this item
349 (Based on 368 reviews)
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%

Notice

Subject Register Date
(Return/Exchange/Refund Policy) Seller 2015-05-13
(Usage of Order Tracking no.) Seller 2014-05-01
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Need to return item to seller's address by using post office or other shipping service.
Brief Description With 100% cleansing ingredients from plants. Leaves skin revitalized with a mild refreshing fragrance. Dispenses creamy foam cleans hands easily and thoroughly than ordinary liquid hand soap.
BOOKMARK 1 2 3 4 5 6 7

Photo Review (167)

Customer Photo Review board

Highly Recommend good

will buy again. bundle set

Type:Antiseptic 250ml + 200ml

+ Add this option
Aug 19, 2017
gua*******
Aug 10, 2017
ami*******

Highly Recommend Recommended

Item received in good order and very satisfied.

Type:Antiseptic 250ml + 200ml

+ Add this option
Aug 10, 2017
Coy*******
Aug 07, 2017
tan*******

Recommend Good purchase

Fast delivery!!! Gd items

Type:Moisturizing Peach 250ml + 200ml

+ Add this option
Aug 07, 2017
ahw*******

Customer Review (368)

Customer Review board
Rating Feedback Date Written by
Recommend Aug 19, 2017 ann*******
Highly Recommend Aug 19, 2017 gua*******
Highly Recommend Aug 16, 2017 ese*******
Highly Recommend Aug 11, 2017 car*******
Highly Recommend Aug 10, 2017 ami*******
Highly Recommend Aug 10, 2017 Coy*******
Highly Recommend Aug 10, 2017 Thr*******
Highly Recommend Aug 09, 2017 cam*******
Recommend Aug 07, 2017 tan*******
Recommend Aug 07, 2017 ahw*******

Seller Information

ONE MART SUPERMART

  • Address : PRINT CENTRE 2 JURONG PORT ROAD PC1 #03-01 One Mart
  • Available during:MON~FRI: 10:00am ~ 6:00pm SAT,SUNDAY & PH Off
Item Q&A(13)
No. Question & Answer Member Date Status
NOTICE (Return/Exchange/Refund Policy) Seller
NOTICE (Usage of Order Tracking no.) Seller
27859464 Inquiry for the item from min**** min******* 2017-07-31 Answered
When will restock for peach?
 
[Re] Inquiry for the item from min****
Dear Customer,
This item is out of stock at our supplier side,.I’m afraid we will not able to restock in a short term.
Thank you for checking with us!
26503636 Restock? min******* 2017-04-16 Answered
When will be restock for peach ?
 
[Re] Restock?
Dear Customer,
We are also in the midst of checking with our relevant supplier regarding the restock date.I’m afraid we will not able to restock in a short term.
Thank you for asking!
24536273 Purchase $60 but no tollyjoy washing powder she******* 2016-11-09 Answered
Hi seller, that is quite troublesome and I wld be out of town by this weekend hence I will cancel all other orders.
Took too long for delivery.
 
[Re] Purchase $60 but no tollyjoy washing powder
Dear Customer,
Thank you for your patient and kind reply during this process.
Now Qoo10 will check and refund to your Q-account (under Q-money). Kindly check you refund status at myqoo10 >> cancel / refund >> refunded >> click see detail .
Also, you may contact qoo10 customer service for more clarification:
Helpdesk: http://www.qoo10.com.sg/gmkt.inc/CS/NHelpContactUs.aspx
Hotline : 65-6500-4440.
Email : help@qoo10.sg
We can't apologize enough for the inconveniences that we have caused you during this process.
24531305 Purchase $60 for free shipping but tollyjoy powder no stock she******* 2016-11-08 Answered
Hi seller, tollyjoy washing powder has no stock, if I do a refund /cancel this item, Qoo10 will charge shipping fee $5.50 which is unfair.
So how do I add on my items to this order?

If it is problematic, can I cancel the whole order ?
 
[Re] Purchase $60 for free shipping but tollyjoy powder no stock
Dear Customer,
Warehouse will have a batch of replenishment arrive tomorrow, we will check the items again. However , if the order still out of stock , maybe we can full refund you directly without cancel the order , thus , it will not affect your coupons/shipping charges.
Please feel free to let us know if you still wish to cancel the entire cart , we would assist you to process as well.
Thank you for your kind reply during this process.
24510806 Ordered placed on Thurs, when is the delivery she******* 2016-11-07 Answered
Hi seller, may I know when is my order will be deliver?
I will be out of town by this weekend and no one will be available.

Please update if delivery can be done by this week
 
[Re] Ordered placed on Thurs, when is the delivery
Dear Customer,
Sorry to keep you waiting long, as checked with warehouse , Tollyjoy:1kg Floral Scent Detergent Powder is out of stock caused this delay , please let us know if you don't mind to cancel/refund this order while shipping out the rest orders ?
24081261 Peach flavoured kirie kirie min******* 2016-10-04 Answered
When will this item be restocked?
 
[Re] Peach flavoured kirie kirie
Dear Customer ,
We are also in the midst of checking with our relevant supplier regarding the restock date.
I’m afraid we will not able to restock in a short term .
Thank you for asking !
23807064 Orders yvn******* 2016-09-12 Answered
Hi I will like to purchase quite a number of stuffs from you but I was reading about the delivery timing. Was wondering whether how long you will take to deliver because these are basic necessities, i will like to receive them within a week if possible. Thanks
 
[Re] Orders
Dear Customer,
Can we have any of your order number or cart number to check the delivery status ?
 
[Re] Orders
Hi, I saw that we need to spend $50 or more for free delivery. Is it purchase individual product more than $50 for free delivery or can I combine different products and spent more than $50 to be entitled to free delivery? Please advise as I am interested in purchasing different products from you. Thanks
 
[Re] Orders
Dear Customer,
Yes, you may add different product in the same shopping cart to hit the required amount. Thank you so much for asking.
23788089 No delivery yet - waiting since 1 Sep kab******* 2016-09-09 Answered
Cart no 104954993

I ordered on 1sep and till date no delivery.
Contacted you but also no reply.
Disappointed with service.
Can you please advise when the items can be sent asap?
 
[Re] No delivery yet - waiting since 1 Sep
Dear Customer,
We will check the parcel status for you next Monday , sorry to keep you waiting so long.
 
[Re] No delivery yet - waiting since 1 Sep
Hi no update from your end yet? When can i receive this? I waited since 1 sep till now. Pls reply asap.
 
[Re] No delivery yet - waiting since 1 Sep
Dear Customer,
We requested Qxpress to check this parcel yesterday , however , until now we didn't get reply from them yet. Most likely is because some of the item in your parcel are out of stock . Please advice if we can refund the unavailable orders while ship out the rest ? Or you prefer to cancel the entire cart instead ?
 
[Re] No delivery yet - waiting since 1 Sep
Can I know what are the OOS items?

If i cancel, will the voucher/Qpoints used be refunded as well?
 
[Re] No delivery yet - waiting since 1 Sep
Dear Customer,
As checked with warehouse today , only products of Kirei Kirei are available , the rest items all out of stock , so sorry for what happened and please let us know if we can refund you the entire cart to avoid further delays.
 
[Re] No delivery yet - waiting since 1 Sep
Pls refund the entire cart together with the voucher. Extremely disappointed.
 
[Re] No delivery yet - waiting since 1 Sep
Dear Customer,
Well noted , since you applied coupon during purchase, the refund will be done by Qoo10 only, we will submit refund request to Qoo10 now.
Please accept our sincere apology for the all the delays and hiccups that you have experienced while shopping with us recently.

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